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Geek Squad - Salem, NH - Reviews page 1 - Judysbook

Geek Squad

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290 S Broadway
Salem, NH 03079
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(866) 338-0243
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Geek Squad - Salem, NH

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I was quite unhappy with the service I recieved from the Geek Squad on my latest visit.\r I took a computer in to be checked out becuase it was running very slowly and I figured ...

Unhappy with the service 3/11/2010

I was quite unhappy with the service I recieved from the Geek Squad on my latest visit.\r I took a computer in to be checked out becuase it was running very slowly and I figured it had a virus.\r The amount they charged for the virus removal however, was incredulous!!\r I couldnt believe my ears when they told me the total.\r Okay okay, I figured. As long as my computer is fixed.\r \r They had it for nearly two weeks (TWO WEEKS!) and that was the last straw.\r I had to call and demand my computer be finished and available only for them to tell me that it'd been finished for four days already.\r How was this happening!?\r I wasnt informed by by the company that my computer was finished and ready to be picked up!!\r \r I was entiely unhappy with the service I'd recieved.\r Yes, they cleared the virus off of my computer, but it took too long and their rates werent acceptable.\r \r I told a coworker about my experience and he referred me to Secure Remote Support for all my future computer needs.\r I had them help me with some issues since and their work ethic is strong, their technicians are edcuated, their rates affordable and their work is quality.\r \r www.SecureRemoteSupport(dot-com) will get ALL my future business. Cons: Price, quality, time spent more
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Owner Message

  • We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason...

Editorial

  • In Short
    The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless...

  • 12/28/2007 Provided by Citysearch

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