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Geek Squad - Muskegon, MI - Reviews page 1 - Judysbook

Geek Squad

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5425 Harvey Ave
Muskegon, MI 49444
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(866) 338-0243
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Geek Squad - Muskegon, MI

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These are kids right out of high school with basic knowledge that are told to read a chain of commands. I can go in there and stump them within a few seconds. i can call and ask f...

PLEASE read before you even think about going to best buy. 2/11/2009

These are kids right out of high school with basic knowledge that are told to read a chain of commands. I can go in there and stump them within a few seconds. i can call and ask for a part and they will have to find their supervisor (the only person with computer experience). they are overpriced. they are a rip off. One of my customers went in there for a lost HP printer CD. The geek squad kid told them they have to buy a whole new printer because you cant get those cds. YOU CAN DOWNLOAD THEM AT HPdotCOM. They also kept my other customers laptop for 14 days and said it had a bad motherboard.. charged her $199 for diagnostics. She brought it over to my office and all it needed was a reinstallation of windows XP. \r You can read the horror stories all over the internet, ask some friends and deal with the geek squad. But i would recommend picking up the local phone book and calling local professionals... like Crashmasters on apple ave.. \r Thanks for your time. =] Pros: non Cons: not smart, ripoff, overpriced, bad diagnostics etc more
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Owner Message

  • We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason...

Editorial

  • In Short
    The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless...

  • 10/8/2007 Provided by Citysearch

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