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Geek Squad - 1 Reviews - 12495 Sw 88th Street, Miami, FL - Computer Repair Reviews - Phone (866) 338-0243

Geek Squad

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12495 Sw 88th Street
Miami, FL 33186
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(866) 338-0243
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Geek Squad - Miami, FL

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I had a horrific experience with the Geek Squad (the first of poor geek squad experiences in the Miami are). It was a complete and total nightmare. I took my computer in to have i...

Not pleased with their ""customer service"" 3/11/2010

I had a horrific experience with the Geek Squad (the first of poor geek squad experiences in the Miami are). It was a complete and total nightmare. I took my computer in to have it examined and fixed, they promised me it was (after I paid an incredulous amount of money) only to get it home and discover it was still having trouble. How can you assure your customer you fixed a problem if you didnt? I'm astounded they have customers coming back. I called the manager of the store and assured him Id be taking my business elsewhere - with no apology or anything on behalf of them. With various additional outrageous Geek Squad experiences under my belt I finally gave up on them all together. After reading reviews online I was comforted to find I wasnt the only one with to experience such poor customer service by this company. I found a company called Secure Remote Support and decided to give them a try. They were curteous and understanding of my frustration resulting from my dilemma. The technicians at Secure Remote Support had my computer up and running in one day - with the guarantee of my money back if my machine wasnt fixed to my expectations. I've had no further problems with my computer but if I do, I know where my business will be going. www.SecureRemoteSupport(dot-com) is highly reccomended if you're looking for extraordinary customer service and for a job done right Pros: None! Cons: Repairs are a joke more
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Owner Message

  • We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason and we have the highwaters to prove it.<br><br>Our Guarantee<br><br>We want to delight and surprise our customers, in a good way. So if you're not satisfied with your service, please contact the Geek Squad location where the service was performed and we’ll do everything we can to make it right.. What can we help you with?<br><br>* Computer Setup <br>* Computer Tune-up <br>* Data Backup or Transfer <br>* Data Recovery <br>* Email Setup <br>* Hardware Install <br>* Hardware Repair <br>* Memory Install <br>* Operating System Install <br>* Printer Setup or Troubleshoot <br>* Software Install & Setup <br>* Technology Consultation <br>* Training <br>* Virus & Spyware Removal <br>* Wireless Networking <br><br>

Editorial

  • In Short
    The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless...

  • 10/1/2007 Provided by Citysearch

Additional information

  • Neighborhoods:

    Kendale Lakes

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