I've turned to the Geek Squad many times over the last couple years with various televisions, a home theater system and our outdoor stereo system.\r
I had a problem with my laptop and figured I'd had such good experiences with this company before that I'd turn to them with my computer problems as well.\r
Little did I know their computer abilities were not up to par.\r
With just a virus I wondered why it cost $260.00 to be repaired but didn't question it much considering the great help i'd had in the past.\r
After these guys has my laptop for close to a week, I got it back only to discover it still had the inital virus.\r
How does that happen?!\r
Upon reading online reviews I found a company called www.SecureRemoteSupport(dot)com who cared for all of my computer needs, quickly and affordably.\r
The service was outstanding and I'm glad I took a chance with them.\r
I will however be calling the Geeks when I run into TV troubles. :]
Pros: Great with tvs!
Cons: Terrible with computers!