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Geek Squad - Everett, WA - Reviews page 1 - Judysbook

Geek Squad

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1130 SE Everett Mall Way, STE A
Everett, WA 98208
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(425) 355-9490
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Geek Squad - Everett, WA

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At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed...

Geek Squad Alternative 8/5/2010

At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time, the guy I spoke to had a heavy accent and seemed to be calling from overseas. And long with this and the fact they said the virus is too embedded to be removed without causing further damage and system instability. I get off the disappointing phone call and am still sweating because this report is 35% of my overall grade in this course and I absolutely had to have this done in the morning. I run a quick Google search for a solution when I find SecureRemoteSupport[dot]com who provides online services and have a ?No Fix No Pay? guarantee. Wow that would be nice if Geek Squad offered the same promise. Within an hour they had diagnosed the virus and had removed it completely for $105. And best of all, I didn?t lose any of my work and my operating system was completely repaired. Apparently the Geek Squad isn?t as good at their job as secureremotesupport[dot]com is. I really appreciate their diligence on fixing my issue and suggest others think twice before contacting Geek Squad to fix their computer. more

Unhappy with the Geek Squad 3/15/2010

About a month ago I started getting these annoying popups advertising everything from hair restore treatments to suggestions on how to increase my manly nature and please every woman on the planet. I always just closed them and didn't think anything else about it. To my surprise closing these windows by the lil red X actually ""gave"" those malicious pop ups permission to have a cyber party on my computer at my expense. I had always assumed that my anti-virus would prevent that from happening. Unfortunately I was wrong and now I needed a ""computer guy"". A quick google search on my roommates computer provided me with some options. After some leg work and a few calls I chose Secure Remote Support. I selected them because I didn't have to deliver my computer to complete strangers or have someone come to my home. Their website, secureremotesuport[dot]com advertised a remote repair service to eliminate my virus intrusions for $79.99. So I took advantage of this offer and they had me up and going within an hour or so. All from my the comfort of my couch. Best 80 bucks I've spent in awhile. more
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Owner Message

  • We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason...

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