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Geek Squad - Warwick, RI - Reviews page 1 - Judysbook

Geek Squad

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24 Universal Blvd.
Warwick, RI 02886
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(866) 338-0243
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Geek Squad - Warwick, RI

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Best

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Worst

At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed...

Geek Squad Alternative 8/5/2010

At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time, the guy I spoke to had a heavy accent and seemed to be calling from overseas. And long with this and the fact they said the virus is too embedded to be removed without causing further damage and system instability. I get off the disappointing phone call and am still sweating because this report is 35% of my overall grade in this course and I absolutely had to have this done in the morning. I run a quick Google search for a solution when I find SecureRemoteSupport[dot]com who provides online services and have a “No Fix No Pay” guarantee. Wow that would be nice if Geek Squad offered the same promise. Within an hour they had diagnosed the virus and had removed it completely for $105. And best of all, I didn’t lose any of my work and my operating system was completely repaired. Apparently the Geek Squad isn’t as good at their job as secureremotesupport[dot]com is. I really appreciate their diligence on fixing my issue and suggest others think twice before contacting Geek Squad to fix their computer. more

don't buy cell phones and absolutely don't waste ur time wit 11/9/2009

worst customer service ever..... jessica the mobile phone ""manager"" has no concept of customer service and honestly had no clue how to carry herself like a manager either.. waste of time and money.. go to a reputable phone store att tmobile verizon sprint... don't waste your time at best buy. trust me! more

Thank God I found someone better than These Guys 6/29/2009

First I thought I would be helped but instead the oposite happened. I brought my machine in to be repaired. They told me it was the mother board and it will be 300 to repair. Thats almost the price of a new one. Then they tell me my files are lost also.\r SO i take it back home and decided to check out another guy my friend told me about. At first when I went there I didnt know what to make of it. He diagnosed and took apart the machine in front of me explaining how problems happen. The next thing I knew it booted up. So in about 15 minutes I found out my computer is safe and all it needed was a power supply. Also my files were safe. Thank god I found a good place to go in Fall River. I recomend anyone to try this place out. Computer Diagnostic Services. He even gave me free training, wow. \r Dave. Pros: Nice dress up and professional looking Cons: It'll cost ya, by assuming too much more
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Owner Message

  • We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason...

Editorial

  • In Short
    The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless...

  • 10/23/2007 Provided by Citysearch

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