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Geek Squad - Spokane, WA - Reviews page 1 - Judysbook

Geek Squad

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15223 East Indiana Avenue
Spokane, WA 99216
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(866) 338-0243
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Geek Squad - Spokane, WA

Reviews

( 3 )
( 1 )
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( 1 )

Best

My name is Catherine Herbert and I don't know much about computers. At some point in the last month I believe my computer became infected with a virus. It was making my internet r...

Worst

At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed...

Geek Squad Alternative 8/5/2010

At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time, the guy I spoke to had a heavy accent and seemed to be calling from overseas. And long with this and the fact they said the virus is too embedded to be removed without causing further damage and system instability. I get off the disappointing phone call and am still sweating because this report is 35% of my overall grade in this course and I absolutely had to have this done in the morning. I run a quick Google search for a solution when I find SecureRemoteSupport[dot]com who provides online services and have a ?No Fix No Pay? guarantee. Wow that would be nice if Geek Squad offered the same promise. Within an hour they had diagnosed the virus and had removed it completely for $105. And best of all, I didn?t lose any of my work and my operating system was completely repaired. Apparently the Geek Squad isn?t as good at their job as secureremotesupport[dot]com is. I really appreciate their diligence on fixing my issue and suggest others think twice before contacting Geek Squad to fix their computer. more

bad service! 5/19/2010

My name is Catherine Herbert and I don't know much about computers. At some point in the last month I believe my computer became infected with a virus. It was making my internet run very slow and I was unable to email my grandson away in Iraq. This being my only way to communicate with him I became very distressed. I wasn't confident enough to be able to attempt to fix it myself. Besides I hear hammers and computers don't go well together. :) more

This Review is FALSE and written by Secure Remote Support 3/16/2010

What you are about to read is false and was written by a company called secure remote support to promote their business by ""piggybacking"" Geeks Squads Reviews. Sloppy workmanship is the best way I can describe the geek squads work. I am a student and really need my computer to do my schoolwork and keep in touch with friends and family. I unfortunately was downloading software for my cell when I lost power and the computer shut off mid update. I took the computer to the geek squad and had them repair it. Not even a day after picking it back up it starts having the blue screen of death causing corruption to some files. After a call to the best buy where the geek squad is located they wasnt to charge me again to diagnose the problem. Unwilling to give them any more money I called a few of my ""computer friends"" to see if someone could help. All are students as well and are dealing with finals as well. One did recommend a remote service (secure remote support) which I contacted and liked what I heard. Fortunately they were able to help where the geek squad was unwilling to even entertain the idea that they hadn't repaired my operating system. That is the last time I evedr take my computer to them. more

Great Selection! 6/10/2005

Not only do they have a good selection of DVD's and music they have so many other appliances, furniture and ton's of computer supplies. The staff is willing to help with questions. And quick to suggest items. I love that I can buy the item online pop in and out. Of course you always end up looking anyways! more

superstore 5/11/2005

Best Buy is the place to go for all of your home entertainment needs! They carry everything from computers to digital cameras. televisions, Movies, video games and so much more! They will beat any advertised price! more
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Owner Message

  • We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason...

Editorial

  • In Short
    The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless...

  • 1/23/2008 Provided by Citysearch

Additional information

  • Payments:

    American Express, Visa, Master Card, Discover
  • Neighborhoods:

    Spokane Valley

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