I have been using this group of veterinarians for about five years. I have a couple of Cornish Rex cats that seem to be getting themselves into fixes all the time. They even provided me with a rescued one! There are quite a few doctors in the practice so you may not see the same one twice but they have all been gentle with my pets. Unfortunately one of my cats had a congenital heart defect and she had heart failure and had to be put down, but the doctor was very kind and sensitive with us. The office has its own pharmacy on-site which can be very helpful when need something for your pet.