Garza, Steven J, Od - Whitsett Vision Group

Surgery was a breeze, the staff was very polite and I never had to wait longer than 5 mins in the waiting room. Best of all I can see 20/20 and have no adverse side affects. I was -5.50 for the last 25 years! Pros: everything more

I was very pleased with the Lasix eye surgery. Upon my initial consultation the customer service was great (he had one lady who handled lasix consults). After my surgery I experienced atleast and hour and 15 mins of wait on every follow up. I am a nurse and was very saddened by the number of elderly people waiting this long as well. On one visit there was an elderly wheelchair bound man repeatedly asking his wife if they could go because he was in so much pain (they had been there over an hour also). After waiting an hour in the main waiting area you are then moved to a secondary wait room and then finally to a patient room. If I could do it over I would go to Mann Berkley, my sister went there for the same procedure and had a wonderful experience. I would not recommend Dr. Whitsett to anyone due to excessive wait times. Also, his nurses who handle post op calls were incompetent; they could not accurately relay information. Don't go here, please avoid the frustration. I am in the medical field and this kind of service is unacceptable! Pros: Eye surgery without infection or complication Cons: Excessive wait time, inexperienced staff, poor customer service more