Citing ""broken-down truck,"" Garidelle's told me they couldn't move me on my scheduled day (I had made the reservation a month in advance). I then procurred a U-Haul (I was desperate--I HAD to move that day) and told them I had a vehicle we could use, and I was then told by them that my movers were ""unavailable."" My friends a month earlier had been told by Garidelle's that the reason they were an hour late in coming by to move them was because their truck had ""broken down."" It smells of overbooking, and I was really put in a bad spot because of it. Not only this, Les of Garidelle's insisted on calling me ""honey,"" and when I called there was much uproarious laughter in the background. Unprofessional and uncaring.