My friend's birthday was coming up and I wanted to send her flowers. She lives in Nashville, I in Pittsburgh. After miserable hours spent checking the usual online delivery services, I visited Citysearch and found this WONDeRFUL store.
I was able to order the bouquet online (at 3 a.m!), specify a date, everything. I was thrilled--until I learned that the bouquet was delivered the next DAY and not the following week as I had specified.
I called and asked that they kindly honor my original request and send a new bouquet ON her birthday, as stated on my order. No qustions asked, thy happily complied, free of charge to me.
Note: the flowers that arrived were not nearly as colorful as those depicted on the website, but the arrangement was much larger and very tasteful.
Pros: Prompt, can order online