They are in it for the money... I agree with Leanne, Over the past year we put our 2 dogs in the hands of GCV and spent over a $1,000 dollars for shots, spayed and a serious intestinal problen in one, Long story short... Last week (Tuesday) our newest pup had what looked like an enverted Eyelid, I called them to see about setting up an appt. as she was also due for her second round of shots. I informed them of the sittuation and mentioned that even though its importent to have her looked at, I was not able to pay till I got my check at the end of the week (Friday). It was like having the door slamed in my face. They would not even look at her. Now tell me this... Would you trust your pet in the hands of someone who could care less if your pet was at risk???? Looks like they are in for the money to me..If I didnt have an account with them or they had never seen me before, then maybe I could understand a little better. But after a 1000 bucks, many trips through thier dorrs and living just 2 block away. Thats American Greed without a heart. If you are looking for a good Vet that cares and will sit down face to face about your pet, head North on Taylor.