They were absolutely fantastic! I was greeted with a happy smiling stylist, who offered me and my mother coffee. They sat down and talked with us, didn't rush us. I knew what I wanted and was VERY happily surprised. I couldn't quit smiling when I left, still can't. They were patient and discussed the process, didn't push product on me, which annoys me, and answered all questions I had. I would recommend them to anyone, it was 100% worth my time and money.