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Gaithersburg Air Conditioning & Heating Inc - Gaithersburg, MD - Reviews page 1 - Judysbook

Gaithersburg Air Conditioning & Heating Inc

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Gaithersburg, MD 20878
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(301) 926-3253
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Builders & Contractors

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Business to Business , Construction

Reviews

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Best

They should be called Rockville Air Conditioning and Heating, because I live in Rockville and received great service and was extremly happy with everything. I highly recommend Ga...

Worst

We had booked this company to install a new air conditioning system at our new home in Silver Spring. A representative came out to our home and provided us with a written estimate...

terrible company - avoid!! 6/4/2010

We had booked this company to install a new air conditioning system at our new home in Silver Spring. A representative came out to our home and provided us with a written estimate for the work. We accepted their estimate in writing and booked a time for the company to install the system for us. After having the job scheduled, and multiple phone calls from the company confirming the date and time with us -at the last minute they informed us that they could not do the work on our scheduled day, and in fact, they could not even rebook us for the work at all. This was really poor service as we had booked this work over a month in advance. They gave us some excuse that they prioritize repair jobs over new installs or something like that, but I am sure really what it is is that they found a more profitable customer on the day they were supposed to do our install. Bottom line is that they very quickly dropped us as clients. I tried to speak to a manager about the issue, but he actually hung up on me. So I would avoid this company. We fully expected to have our new AC installed at our new home on the date we had booked, but now we are starting from scratch and having to have new contractors come and provide us with written estimates. We are now also going to be stuck without AC for probably several weeks because all of the AC companies in the area are very booked up given the season. So, this company puts profit over customer service at any cost. They totally put us in a jam and I would not recommend them. more

Great Service 9/21/2009

They should be called Rockville Air Conditioning and Heating, because I live in Rockville and received great service and was extremly happy with everything. I highly recommend Gaithersburg Heating and Air conditioning (aka Rockville Heating and Air Conditioning) more

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Solid Prices... 10/22/2005

I went to Gaithersburg Air Conditioning & Heating Inc. to get some information about how I could get a new air conditioning unit in the house. My old unit had wore down and needed a tune up, so I checked it out. I went there and got a great deal and a up to date unit that is much more efficient! Worth taking a look at. more

Strange response from office staff...but great work. 7/15/2005

Gaithersburg AC & Heating did a great job moving our central AC unit about 15-20 feet and running the lines to the new spot. They even put it on this big plastic square, which it looks like they leveled. It was on blocks before! But I asked their office about an energy audit, and they said they could do it, then when I called back, they said they don't do that, and that no one at their office would have told me that they do that! Annoying, but they did a great job. more
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