The customer service is absolutely horrible. I found my wedding dress here - I fell in love with the dress but seriously considered not buying it just because I didn't want to give these people business. Nevertheless, I purchased the dress because I loved it so much. When I went back for my fitting they were extremely rude to me. One sales lady was also very condescending towards my maid of honor, who accompanied me, and my mother, who was the one writing the check!!! I have never been treated so badly, and this is supposed to be a classy place! There is definitely no class, they are very unfriendly, and they have no sales skills. A bride should be made to feel like a bride. Do not waste your time at Gabrielle's.