I am very disgusted with Alco water, this is the most dishonest agency with the worst customer service personnel.
I disconnected the services in January 2, 2009. I asked for the refund of my deposit and they told me that it takes 90 days for them to process the refund.
I have patiently waited the 90 days and I stil have not received my funds; consequently, I stopped by in person today and they told me that unfortunately, the top management, (co-owner) of the company had left for the day and that I had to wait until monday. What a shame! I am about to send my note to the news paper or call them to small claims court.
Pros: Dishonest Agency
Cons: What are the drawbacks?