My mother purchased a $2000 living room set from these people and they are absolute crooks. The day her set was delivered she noticed a seam down the middle of her love seat and the cushions to the couch were flat and sagging. Definitely not the sign of well made furniture so she called the store immediately and demanded a replacement. After the manager gave her the run around with several calls back and forth she was sent the nasty floor model (the one everybody sits on - yuck) as an exchange. She knew it was the floor model from the distinct pattern and nick on the legs which we both noticed at the store. This set also had sagging cushions. After another call the manager was irate and beyond rude although he did agree to refund her money and take the crap furniture back. What a headache!