Stopped in here after stopping across the street at another Upholstery shop. Friendly, and busy. Lots of fabric samples. They offer Pickup and Delivery (fee ),Street level, no stairs. Estimates over the phone again are a guess, however they did inform that price is only a guess and would be better to see the furniture. The in store price was close to the phone price. They had some more unique pieces in their shop that were being worked on both in process and finished. Again best to get a quote and do your homework..shop for price, pickup-delivery, what is included what is not. Their quote included everything except fabric (you can buy separately) and new cushion fillings (quoted separately if needed). They didn't charge you additionally for every button, zipper, snap, staple, or padding. The price was all inclusive which was nice.