Burlingame Family Health: Fullemann Susan MD

This practice is the worst I've ever been to. I was treated like an afterthought, and the doctors didn't really listen or care to listen and were very rude. The doctor I went to to get some details on a lab test did not offer much information, but just stated that everything was fine. She did not seem interested in taking time to walk me throught the results or explain anything. She even insulted me in a passive agressive manner!The Administrative staff was the worst. You walk in the door and they rush you to the waiting room where you may get stuck waiting for at least 40 minutes (I did, and then was told by the lab tech that no one from the admin staff notified her I was even there). Be careful when choosing this place! more

I just had my first visit here last week, and I couldn't be happier. This is a great place for women - friendly, helpful staff and great doctors. After I complained about a bad experience with my last doc, a friend recommended I try seeing Dr. Fullemann. I needed to see someone right away, and while Dr. Fullemann was already full, they rearranged the schedule so I could see a Dr. Lakina. She was really sweet and didn't judge me - I felt very welcome. Haven't seen Dr. Fullemann, but my friend swears by her. Liked not having to go to Qwest to get my cholesterol tests. Pros: Caring, expert doctors, onsite lab more

After many years at Kaiser, it was a breath of fresh air to find Dr. Fullemann. She really took the time to find out about my health problems, and was willing to listen to my concerns. I've been going here for almost four years, and I can honestly say my health has improved thanks to her. Like a lot of docs she can run behind, but that's because she actually takes time with her patients, and she was willing to fight with my insurance to get me a referral for a pain specialist. Their inoffice lab is great too. Pros: Dr. Fullemann is a great doctor! Cons: used to have a high office staff turnover more

By far, I have never been so insulted and mistreated in my life. The Burlingame Family Health clinic is filled with unprofessional, unknowledgable and down right incompetent doctors and staff who could care less about people. I was misdiagnosed for acid reflux, something (at the tender age of 21) should not have been perscribed strong antacids for. Dr. Fulleman racially profiles patients and sends off people who have foriegn names to her underpaid and unprofessional doctors who do not know what they are doing. When patients have appointments with her (i.e. my mother with advanced osteoperosis), she completely disregards them, ignores them, and put them in the examination room for hours without help or treatment. this is unacceptable, rude, and dangerous. DO NOT, UNDER ANY CIRCUMSTANCES, VISIT THIS DOCTOR. more