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Friendly Car Care - Austin, TX - Reviews page 1 - Judysbook

Friendly Car Care

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9110 Burnet Rd
Austin, TX 78758
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(512) 821-3300
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Friendly Car Care - Austin, TX
Friendly Car Care - Austin, TX

Reviews

( 3 )
( 1 )
( 0 )
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( 1 )

Best

The staff live up to the 'Friendly' name and give you fair and honest quotes upfront.

Worst

This place is trying to make ends meet. They clamed to do a buyers check on car I was selling. They found everything wrong with the car and after going to another repair place I r...

Editorial review from Citysearch 9/14/2015

Incompetent is the only way to describe Friendly Car Care. I took my 1982 corvette to them on July 21, and they replaced some parts in the differential. I get the car back and there is a binding noise in the rear end, meanwhile I also had an idling problems, which I had them diagnose. It soon became apparent that their method of fixing a car is just to start replacing parts. Each time they fix something it does not fix the problem, but of course they charged me for it. So I am now out of pocket $3000+ and I still have a rear end problem and idling problem. They are completely incompetent and have no clue about customer service, Beth has no mechanical know how whatsoever and Greg the owner is dismissive to the point where everything about what they have not fixed is somehow my fault. In this case they say the parts I supplied that were brand new HAS TO BE THE PROBLEM, and want to charge me $99 to diagnose, yet for the last month and half they have been DIAGNOSING and charging me every time.. And Greg, when you give a customer back a car that s revving so high it almost snaps the drive-shaft when put in gear, don't tell me that it is my fault and that I needed a new O2 sensor and that I was told that by Beth. Her words were that it MAY need a new sensor because it is reading slow, and just so you know, you DID PUT A NEW O2 sensor in and it did not solve the problem.... I am now going to take the car to another repairer, and decide if I need to take any action regarding their repairs!! more

buyers check beware 5/6/2009

This place is trying to make ends meet. They clamed to do a buyers check on car I was selling. They found everything wrong with the car and after going to another repair place I realized they were just trying to get unnecessary repair done at an incredible price. ?They? said it would cost $1800.00 (Maybe More) to repair, I took it to Chevrolet and they replaced a clutch, and a switch for the A/C total cost $376.00 the staff was nice, but behind hidden doors I now know what there grand plan is. $$$$$ Cons: read below more

Thumbs up from a first-timer 7/30/2008

The staff live up to the 'Friendly' name and give you fair and honest quotes upfront. more

Nice owner 2/19/2008

They fixed a bad oil leak and made the care run better than it has in years. They are a little pricey, so be prepared for that. more

GREEAAAT service 2/3/2006

Owner Bill Vogt always tells you the real deal on what needs to be done now and what can wait. Quality of repairs is equal to or better than my Nissan dealer, but usually at prices as much as 40% cheaper. Very friendly. Work completed on time or legitimate explanation if late. After years with dealerships this shop is a welcome change. Trustworthy. I have several friends who've been taking their vehicles to Bill for years and wouldn't go anywhere else. Pros: Good value, Competent, Trustworthy more

above and beyond 8/16/2005

my service at friendly car care was above and beyond. My car broke down while I was out of town and was not only offered GREAT service and a VERY nice and informative staff but they helped to save me in the long run saving me money I did not need to spend as was instructed by other auto shops. AND my car is still running great!!! Pros: savings, informative, friendly Cons: none at all more
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Owner Message

  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.. Batteries

Additional information

  • Hours:

    Mon-Fri 8:00 AM-5:00 PM,Sat-Sun Closed
  • Neighborhoods:

    North Burnet - Gateway, North Burnet

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