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Fretz Rv - Souderton, PA - Reviews page 1 - Judysbook

Fretz Rv

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3479 Bethlehem Pike
Souderton, PA 18964
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(215) 723-3121
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In July of this year we took delivery of a new Jayco 226 travel trailer. This was our 15th. RV over a period of 30 yrs. After getting it home a major problem was discovered to s...

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All reviews seem positive

Tops in Customer Service 9/2/2009

In July of this year we took delivery of a new Jayco 226 travel trailer. This was our 15th. RV over a period of 30 yrs. After getting it home a major problem was discovered to such an extent that we didn't want to use the unit. After two letters and pictures to both Jayco and Fretz I received a call from Carl Fretz, the owner. Mr. Fretz agreed that there was a problem and he assured me that it would be taken care of to my complete satisfaction. Within a few weeks the problem was totally taken care of. I would like to publicly thank Fretz Enterprises, Carl Fretz and Mark Cain for their commitment to customer service, it is unusual in today's market place. D. Barr Pros: Caring after the sale Cons: Distance from my home more
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