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Fresh Tortilla's - New York, NY - Reviews page 1 - Judysbook

Fresh Tortilla's

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595 W 207th St
New York, NY 10034
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(212) 942-6622
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Main categories:

Restaurants , Chinese Restaurants

Related categories:

Food & Dining , Asian Restaurants

Reviews

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Best

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Worst

Bad experience. Ordered food and really thought I would be leaving a great review. My order arrived very fast- which was a plus. My order was missing two tacos. When I called to ...

Editorial review from GrubHub 12/3/2008

Bad experience. Ordered food and really thought I would be leaving a great review. My order arrived very fast- which was a plus. My order was missing two tacos. When I called to ask what happened the idiot woman who answers the phones said, "You don't listen! I repeat order and you say okay!" She did indeed only charge me for the tacos I received but two people were sitting here without a taco. My order was SIMPLE. 3 steak fajitas with lettuce and three steak fajitas without. The fact that she claims I only said four was very ridiculous! Overall- the meat was to dry to enjoy. It was so chewy- It would have been so much better had there been juices and other moisture in the meat. The beans were also to thick and overcooked. They were gummy and a bit bland. We will not order form here again. more

health hazzard 4/30/2008

I used to come here for a late night fix. One day I stopped in for a taco and didn't notice until after I ordered that one of the cooks had an oozing gaping wound on his hand. The final straw though was after my order was ready he handed it to me in a paper bag that had a wet bluh-D finger print on it!!! OMIGOD never again. I didn't even bother confronting them--I promptly left and my taco went straight to the first trash can I found on the street. Bad taste is one thing, but this place is a biohazard. Makes ya wonder what other health codes they might be violating. Pros: cheap Cons: biohazzard!!!! more

SO RUDE!!! 3/13/2008

I ordered food along with co-workers to enjoy during our overnight shift. The food took over an hour to come, and when it arrived, the container my food was in was busted open (clearly unsanitary) and parts of my order were missing. I called to request that this be corrected and was met by a nasty attitude of the worker on the other end. After she minimized my concerns, she eventually promised to send the food and never did (big surprise!). I called the next day (optimistically) to try to fix the situation and request that they resend my order. I was also going to place orders for co-workers at this time. I was passed from person to person on the phone, none of whom spoke very much English or were very helpful at all. Although I asked for a manager, I was never given to the person in charge. The last person I spoke with listened intently and at the end told me that since the woman I had spoken with the night before wasn't there, there was nothing he could do to help me. When I asked him to contact her to confirm the story (since her input is SOO important regarding this $8 dish), he told me I should call her myself and ask her to tell him the story!! I asked him if he even cared that a customer (who has been a patron for over a year!) was dissatisfied and had received poor food and service and he said flatly ""no"". I was then hung up on. I'm frustrated that such a dramatic scene has ensued whil merely attempting to order some take-out. I had to write about it on here so that others who order can be prepared for this business who could care less about it's customers!\r Cons: Rude, careless staff more
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Additional information

  • Hours:

    Monday 11:30 AM - 11:30 PM Tuesday 11:30 AM - 11:30 PM Wednesday 11:30 AM - 11:30 PM Thursday 11:30 AM - 11:30 PM Friday 11:30 AM - 11:30 PM Saturday 11:30 AM - 11:30 PM Sunday 12:00 PM - 11:30 PM
  • Neighborhoods:

    Inwood, Uptown

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