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Freeway Honda - Santa Ana, CA - Reviews page 1 - Judysbook
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Freeway Honda

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1505 Auto Mall Dr (at Location 55 Freeway at the 5 Fwy)
Santa Ana, CA 92705
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(714) 547-3555
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Freeway Honda - Santa Ana, CA
Freeway Honda - Santa Ana, CA
Freeway Honda - Santa Ana, CA
Freeway Honda - Santa Ana, CA

Reviews

( 223 )
( 1 )
( 0 )
( 1 )
( 3 )

Best

I was treated very well, with respect and no pressures.

Worst

Even though I bought my car from here, they offer crappy service. Can never get a direct response, had to take my car back a couple times to get the problem fixed. Switched to ano...

Bad Experience with Service Department 11/10/2007

So a couple weeks ago I took my 2004 Accord Coupe for a major service at 100K+ miles. They charge me over 200 dollars and tell me everything looks fine, except I need a brake fluid flush (typical way to pad the repair bill). Of course my fluid looks clean. Funny thing is I notice that my coolant level was near the bottom and they completely missed it. Over the next few weeks I keep having to get jumpstarts because my battery has died.When I go to an independent Honda shop they test the battery and tell me its defective (its only a 18 months old). I call back Santa Ana Honda and Johnny Marker, the Service Manager calls me back and promises to make it right. I go back and he replaces the battery and tells me he'll give me a free service in the future. When I go to get new brake pads from the parts department his employee tells me he authorized me to get a whopping 10% off! Hot damn...I'm supposed to be excited about 10% off brake pads that run 65 dollars when their sold online for 42 and Santa Ana Honda gets them for about 20 bucks. I have had an awesome experience at Kolbe Honda in Reseda and Corona Honda. Stay away from this place. I work two jobs and go to school at night. Theres no point paying so much for a major service when all they mostly do is "check" items then neglect to check the battery and not even notice my coolant level was low. more

Santa Ana Honda Service Dept: A true dissapointment 11/10/2007

So a couple weeks ago I took my 2004 Accord Coupe for a major service at 100K+ miles. They charge me over 200 dollars and tell me everything looks fine, except I need a brake fluid flush (typical way to pad the repair bill). Of course my fluid looks clean. Funny thing is I notice that my coolant level was near the bottom and they completely missed it. Over the next few weeks I keep having to get jumpstarts because my battery has died.When I go to an independent Honda shop they test the battery and tell me its defective (its only a 18 months old). I call back Santa Ana Honda and Johnny Marker, the Service Manager calls me back and promises to make it right. I go back and he replaces the battery and tells me he'll give me a free service in the future. When I go to get new brake pads from the parts department his employee tells me he authorized me to get a whopping 10% off! Hot damn...I'm supposed to be excited about 10% off brake pads that run 65 dollars when their sold online for 42 and Santa Ana Honda gets them for about 20 bucks. I have had an awesome experience at Kolbe Honda in Reseda and Corona Honda. Stay away from this place. I work two jobs and go to school at night. Theres no point paying so much for a major service when all they mostly do is "check" items then neglect to check the battery and not even notice my coolant level was low. more

Good Honda place 10/18/2005

Recently I was looking for a Honda to buy and came to know about Honda Santa Ana.The place was really good with a good selection of cars and the people there were friendly, very cooperative and service oriented.I didnt have any problem looking around the cars and selecting a nice car and that too for great place.The place also has service center and I found that the prices are also affordable and the they also do it real quick.Now that I have bought the car If at all I need any service I will definetely go back there and have it done. more

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Honda dealer and repair 4/18/2005

This is a great place to take your Honda if you drive one, or if you are looking to buy-- it also has a large dealership. I always get excellent, friendly service and good prices. Hassle-free, quick and efficient, these guys are very good. Some people say all a girl needs in life is a good mechanic, so I guess I have it made. more
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Freeway Honda - New Honda and Used Car Dealer in Orange County

Owner Message

  • Welcome to Freeway Honda! Here you'll find all the information you need to make an informed purchase of a new Honda or used car at our Santa Ana car dealership. If you're looking for a new Honda in Orange County, stop by Freeway Honda where you'll get...

Additional information

  • Hours:

    Monday - Saturday 8:30 AM - 9:00 PM, Sunday 9:00 AM - 8:00 PM
  • Payments:

    Visa, Discover, Master Card, Cash, American Express

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