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Freedom Dodge Chrysler Jeep - Lexington, KY - Reviews page 1 - Judysbook

Freedom Dodge Chrysler Jeep

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1560 New Circle Rd
Lexington, KY 40509
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(859) 268-0643
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BUYER BEWARE!!!!!!!! I wish I could have a negative zero for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot a...

BUY BEWARE 2/25/2012

BUYER BEWARE!!!!!!!! I wish I could have a negative zero for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot after the purchase I begin to hear a strange noise that I think is a tire problem, not a big problem right? So I thought, I call my sales person and describe the noise and simply ask do you mind if I brought the car in and have the service department take a look at the car. I did not ask for any repair work but only to ""PLEASE HAVE THE SERVICE DEPARTMENT TAKE A LOOK AT THE CAR"" . I only needed a service tech. to listen and and let me know if there is a problem, I did not ask for any repair only to listen to the sound coming for the car. My sale person calls me back and states the the car was sent through the service dept and no problems were found and if the brakes were bad the brakes would have been replaced prior to the sale and there is nothing he or the dealership could do. I remind everyone again reading this review that my request was less than 24 hours of driving off the lot and all I wanted was a service person to listen to the noise that I thought was a tire problem . During any conversations with my sales person I never, never once ask about my brakes only to listen to the sound the car was making The sale person explains I am only the messenger. What in the hell does that mean customer ""YOU"" that Freedom Dodge has a service department that will not support YOU the customer with a simple request? I still like the car the I purchased but I feel that the dealership won't and will not support ""YOU"" the customer after the sale. Service to me is the corner stone of a successful dealership and this dealership lacks the support to ""YOU"" the customer. I will have the car checked and repaired if needed but not form the group. more

bad place 10/12/2009

This was the worse buying experience I have ever had. Will not return. Cerified vehicle my but. It need brakes tires and an oil change. The vehicle was in the shop three times in less than six months. Do not like dodges. ZERO stars Cons: con artists more
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