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Franklin Fix It Right Repair Service - Franklin, TN - Reviews page 1 - Judysbook
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Franklin Fix It Right Repair Service

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328 Church St
Franklin, TN 37064
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(615) 591-8282
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Main categories:

Appliance Repair

Related categories:

Home & Garden , Appliances

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Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN
Franklin Fix It Right Repair Service - Franklin, TN

Reviews

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Best

Franklin Fix It Right Repair Service proposes Appliance Repair, Refrigerator Repair, Washer and Dryer Repair, Freezer Repair and Appliance Repair Service in Smyrna, TN. Call us at...

Worst

Please note that ""Heath H"" is the business owner I am talking about. It seems that Dan Demers might be operating a business by the same name...he gets great reviews. But befor...

Franklin Fix It Right Repair Service 2/24/2012

Franklin Fix It Right Repair Service proposes Appliance Repair, Refrigerator Repair, Washer and Dryer Repair, Freezer Repair and Appliance Repair Service in Smyrna, TN. Call us at (615) 591-8282, (615) 876-9310 or (615) 418-0234 for more information. more

BEWARE - do your homework first 11/4/2011

Please note that ""Heath H"" is the business owner I am talking about. It seems that Dan Demers might be operating a business by the same name...he gets great reviews. But before you hire Heath, please read below and read other reviews elsewhere on the web. Heath took my money a week ago, and said he was ordering a part that should come in on Tuesday. It is Friday, and I have called Wednesday, Thursday and today trying to get him to track the package and let me know an estimated date of arrival. Today, he screamed at me on the phone and accused me of harassing him. But still refused to track the part. He also refused to refund my money when I asked him to please refund me so I could go elsewhere. Please be aware that this company has several different phone numbers and locations. One at 672 Deaderick St, one at 2817 West End Avenue #167 (both in Nashville) and one at 328 Church St in Franklin. These locations do NOT exist. At least the West End one and the Franklin one are fake addresses. My husband decided to go down to the location on West End in person, trying to speak to the business owner. But the suite number does not exist and other businesses in that business park have not heard of Fix It Right. I finally did get a hold of Tina on the phone, and unfortunately Heath is the business owner - and he is your main problem. Their price quotes are good up front, but I highly recommend you save yourself a big headache and not deal with Heath. After doing a bunch of research online (after my horrible experience), it seems like there are lots of different Fix It Right companies. The 3 listed above are all related. And use one of these phone numbers: 615-876-9377 615-591-8282 615418-0234 BEWARE - hope this review helps. I wish I had read it a week ago and not wasted my time, money or patience. more

A Jerk Who Overcharges 11/2/2011

Technician Heath Holleman came across as being a bit short on integrity. He seems to be a ""know-it-all"" and he talked down to me at the same time he was trying to sell his services. On the phone he said there was a non-refundable $25 trip charge and a $45 ""diagnosis"" charge, but then he charged $75, not $70. However, his ""diagnosis"" was basically a guess at the problem's cause and he did no testing of the refrigerator whatsoever. He quoted $220 for a part, which I later found on the web for $19.67, and bragged about having saved us $20 over the $240 he said he had charged someone else a week before. He got offended that we didn't give him the repair job right then and there and he would not take a check, though he never mentioned that restriction on the phone. On top of that, he would not guarantee the work if we had gone ahead with it. Whew! I'm guessing he makes most of his money on the trip and diagnosis fees. I called another company who knew exactly what the problem was, fixed it quickly, had the correct parts, and charged very fairly. more

Happy Customer Here 2/25/2011

I left a voice mail for Don last Monday after my refrigerator/freezer stopped cooling. He contacted me about an hour later and said that he'd be arriving shortly to fix the problem. Within an hour or so, he had not only arrived but had already diagnosed the problem correctly and fixed the unit. It's been running great since then. Don was not only prompt but also very knowlegeable and courteous during the service call. Based on my recent experience, I would have no reservations about reccommending his services to others with similar appliance problems. more

Not a good experience 3/5/2010

I was completely disappointed in the repair especially after reading reviews at CitySearch. He fixed the fridge and said he guaranteed it would work. About one month later fridge again did not work. After calling for 6 months he finally returned, said he now had found the problem but needed to order a part. He has never phoned or returned to complete the repair. I had to call another repair shop to finish the job. I would avoid like the plague. Pros: Fridge temporarily worked Cons: Never finished job more

An Honest repairman,Dan Demers 1/14/2009

\r Dan was very honest about the problem with my refrigerator,as it turned out all it needed was a good cleaning.I am extremely pleased with his professionalism. I will tell all my friends about him. more

Honest, reasonable and fast. 6/12/2008

Dan saved us a ton. He repaired our refrigerator for a good rate and momma is VERY happy. The thing sounded like a meat grinder. I highly recommend him. There are tons of jerks in his business. Believe me, he is an island in that business. He is honest and a great guy. Call him before you visit the store for a new appliance. Pros: Resonable, Fast and Honest more
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Additional information

  • Hours:

    Emergency Service calls after 3pm call for appointment

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