We are a small business and used Franklin Heating and Refrigeration for an expansion project. From the start, Franklin was very difficult to work with. There office staff are rude and lack organization. We experienced delays because they purchased the wrong equipment, have inexperienced employees and had no idea about proper inspection steps.
Franklin Heating and Refrigeration never reviewed our buildout plans causing the inspector to fail are inspection causing more delays.
Every time we expressed our concerns, we were treated with disrespect. I recommend that before using Franklin Heating and Refrigeration, please get a second opinion. It will probably save you a lot of money and stress.
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