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Frank's Automotive - 136 Reviews - 328 S Guadalupe St, San Marcos, TX - Auto Repair & Service Reviews - Phone (512) 805-0144
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Frank's Automotive

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328 S Guadalupe St
San Marcos, TX 78666
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(512) 805-0144
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Reviews

( 108 )
( 12 )
( 7 )
( 2 )
( 7 )

Best

Frank's did a great job at a fair price. They will surely get my business in the future.

Worst

After spending almosr 2,000 dollars on both my vehicles I was told that on my 10% discount would only be a 50.00 which that is not what the coupon states

Comunication 11/23/2016

Had my car for three nights. You had some challenges with shifting cable repair. At your suggestion I gave authorization to do a brake job the morning of the second day. I didn't get a call on the day it was to be finished so I called about three to be told it would not be ready until the next day and they had forgot or neglected to do the brake job. I needed my car that afternoon so I had to cancel the brake job and come get my car. It's been 4 business days since this happened and I thought someone might have called to follow up on my brake situation. May have to go to another shop more

Great Job 11/20/2016

Frank's did a great job at a fair price. They will surely get my business in the future. more


Awesome experience! 11/8/2016

I'd like to thank George who was really nice ! We were on the road for a long time and the whole team was friendly and helpful ! Thank you again guys ! Our van is in good shape and made it to Los Angeles ! more

Great place to do business 11/1/2016

All the office people are very nice & patient even when I complain about the cost. They take their time & explain all the charges & when I check with my son-in-law he says I was treated fairly & the charges were appropriate. I am very pleased with your employees & the quality of your work. I just hate to spend money on car repairs! more

Dependable honest work. 11/1/2016

I was going to call and complment the person who did the alignment on my truck, but your e-mail beat me to it. There is a BIG improvement in the steering and handling. On my previous visit a year or so ago, you did an alignment balance on the wheels despite the tires were hard and old. The balance came out beautiful. Basically, if I want a GOOD job, I'll continue to go to FRANK'S Automotive. more

Great Fast Honest Service! 10/27/2016

They had my car fixed in less than 24 hrs and they kept in touch with me about the work. Also I could look on their website. more

Dependable Service 10/23/2016

I know that my car will be well taken of by Frank's. more

mystery oroblem 10/20/2016

they were not able to find out why it does not start some times we were told tests were run and nothing showed up receipt was incomplete charged $99 i assume for labor? was told diagnostics were run and i expect ted that sort of detailed information on specifics that are looked at on the receipt for our future reference more


Very friendly staff 9/30/2016

Staff were very friendly and helpful. It did take a bit too long for them to work on my vehicle, however. more

Great work 9/30/2016

Great customer service and work. Bring your own parts though. Parts are way over priced. more

Alternator replacement 9/29/2016

This place is awesome highly recommend, car was fixed fast for a good price, $200 cheaper than the first place I took it to. more

engine replacement 9/25/2016

the mechanic manhandled two of the parts that he transferred between engines - a heater hose coupling, and the intake air hose - both of which I had to replace - which cost me several hundred dollars more

Got the job done 9/21/2016

I went in and they got it done as fast as they could and we're always nice and polite! more

Shop is ran the way it should be. 9/15/2016

I brought my car to Franks for them to change the alternator. They were quick and professional, and while checking my alternator they found another issue and they brought it to my attention. I told them I did not have the money for the extra repair and they simply said that I should get it done sooner than later. They did not try to push me into more services like other shops and treated me like a customer and not a never ending bank account. The service was done in two hours and I was on my way. Franks will be getting my business in the future because of their customer service, other shops could learn from Franks about how to treat people right. more

Quick replacement 9/12/2016

They were quick and professional when I needed the car back at the end of the day. more

Excellent, Honest Service 9/10/2016

Frank's Automotive is honest, experienced, and affordable. No complaints. Would absolutely recommend to a friend! more

Battery Replace 9/4/2016

Good service, BUT when the AAA Rep. arrive he did not have the correct battery for my GMC truck all this info. was pass to the 800 # rep. stating I wanted to buy two battery's, so he had to return the next day. more

Fast and efficient 8/17/2016

When my car started making a terrible sound on the way to work I was convinced it would either take the full week to repair or it was time for my car to kick the bucket. Frank's Automotive was recommended because they are AAA Preferred and I had my car back in a little over 24 hours! The price of the repair was reasonable and George was kind enough to explain everything for me so it made sense and didn't feel talked down too. I'm keeping all of their contact information for any other repairs or maintenance I need done. more
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Owner Message

  • Frank's Automotive, Inc. is a company headed by professionals<br>who have worked for years in all areas of the motor industry to<br>develop new products, systems and services. You can rely on<br>us for quality service and complete satisfaction. We are leaders<br>in the automotive repair industry.<br> <br> This business takes quality and customer service seriously. <br>Frank's Automotive, Inc. follows a strict code of ethics so our<br>customers will know upfront what to expect. As a part of this<br>code, we pledge to perform high quality diagnostic and<br>repair services.<br> <br> Frank's Automotive, Inc. believes in quality. We exercise<br>reasonable care for the customer's property while it is in our<br>possession. Frank's Automotive, Inc. has assembled the best<br>team of technicians in the area to ensure you a perfect job every<br>time.<br><br>AC Delco Parts

Additional information

  • Hours:

    Monday 08:00 - 05:30, Tuesday 08:00 - 05:30, Wednesday 08:00 - 05:30, Thursday, 08:00 - 05:30, Friday 08:00 - 05:30, Saturday 08:00 - 04:00, Sunday 09:00 - 03:00
  • Payments:

    American Express, Discover, Master Card

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