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Fox Service Company - Austin, TX - Reviews page 1 - Judysbook

Fox Service Company

4300 S Congress Ave (at On South Congress Avenue; south of Ben White, next to Salvation Army & across from McSpadden's Auto.)
Austin, TX 78745
(512) 782-8623
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Fox Service Company - Austin, TX
Fox Service Company - Austin, TX
Fox Service Company - Austin, TX
Fox Service Company - Austin, TX
Fox Service Company - Austin, TX
Fox Service Company - Austin, TX


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Very fast service . Really needed to get air back working in this heat . They came fast and we thought the cost was very fair .


Fox told us that we needed to replace our A/C four years ago, but I decided to get a second opinion so I called an A/C guy that is independant (Mr.Cool). He told us our unit was ...

Editorial review from Citysearch 9/8/2013

I really want to commend Fox Service A/C along with all their support and A/C technicians. \r I am currently deployed in Afghanistan and having talked to the wife yesterday (on a Sunday!)- she informed me the A/C was broke and pushing hot air. I actually called from theater and their support staff was very helpful and professional. Within a couple hours a technician (family didnt get the name- sorry) arrived and immediately diagnosed the problem- fixed it on the spot- and even though it was Sunday gave me a VERY reasonable price for the work!!\r Thanks Fox Service- you have won my buisiness from now on!\r Alan H more

Editorial review from Citysearch 8/23/2013

Fox installed a water heater and oven and i was very impressed. the visiting technician was extremely pleasant, considerate and helpful. they went out of their way to do a great job and even stopped to help me answer question on installing my new faucet. more

Editorial review from Citysearch 11/21/2012

While I can't vouch for the plumbing or electrical departments at Fox, the HVAC department is phenomenal. Before we bought our house, we were renting and we called Fox when our AC went out. I had same day service and a very courteous technician came to our house. He removed his shoes when he came in and spoke in layman terms regarding the repair. After we bought our house, we needed to replace the entire AC system and weatherize. Not only did they provide us a reasonable estimate (we priced out a few other companies in town), but they helped with our city rebates and financing. I would recommend Fox to my friends and neighbors. more

fast service 8/1/2011

Very fast service . Really needed to get air back working in this heat . They came fast and we thought the cost was very fair . more

Fox Service Company won't price gauge you! 1/6/2010

We use FOX for our A/C repairs all the time. They're so accessible and responsive. They won't price gauge you either. Give them a try! more

Fox has been my service company for years 11/19/2009

We've used Fox for years. Thier technicians are always courteous and they never leave a mess. They are not the cheapest in town but always provide great service for the price. I also use them at my business. Pros: Honest, dependable, quick to respond Cons: Not the cheapest company in town more

House Repair Services 4/23/2008

Fox has been an excellent service company for heating, air conditioning, and electrical services. Their staff are very capable, friendly, efficient, and thorough in the work they have done. We have used their services during the past 14 years or so for maintenance, repair, and replacement of heating and air conditioning systems and also for the repair and installation of a number of overhead fans with their associated wiring requirements. One example must be given. One AC unit began to operate erratically. The technician checked the entire unit, examined the remote distribution components in the attic, and inspected the piping feeds connecting the units in the system. He found the problem to be a minute sized leak in a refrigerant pipe which had been incorrectly installed by the original supplier (not Fox). The leak was in a buried underground conduit below the house foundation! The repair required a full day to resolve due to the existence of a fire ant bed at the point where there was a need to excavate and the need to pull the refrigerant line through the opened conduit. This was done on a rainy day. The technician was thoroughly drenched by the time the repair was completed and should have been very unhappy. Yet he found time to explain the entire proceeding to us and was very informative as he proceeded. The bill when it came was in line with what the initial conversation had estimated. We are extremely pleased by their workmanship, their promptness, and their services. They provide all that one expects from a service company and more. Pros: Fast, efficient, thorough, straightforward Cons: None more

How much to replace that faucet??!!! You gotta be kidding me... 10/9/2007

So I called Fox to come out and look at replacing a faucet in my bathroom shower. It wasn't going to be a real simple job because a component behind the wall would have to be replaced. But access would've been easy because a section of sheetrock can be removed to get at it. The Fox tech took a quick look at the job, and then went out to his truck to write up an estimate. Pros: Same day response Cons: Crazy pricing more

Will not provide you with a cost estimate over the phone, you will have to pay for a Diagnositc visit. 6/29/2007

I just got off the phone speaking to a customer service person with Fox. I knew well what the problem was with my A/C. I ran over the freon line with my mower and it emptied out, otherwise their was no other problem with the a/c. I had received two estimate of costs from other companies, A+ and Strand Brothers. They were very kind over the phone and gave me an idea of my cost based on what I had told them. Fox, on the other hand, told me they do not provide phone quotes at all, and that a repair person would have to come to the house to do the diagnostics at a cost of $58. Then, he could give me a cost estimate. Granted, if the estimate turned out higher than the other ones I had received, I would would still be out $58. Perhaps Fox cost is lower, however, this way of doing business discouraged me from using them. Customer service is when the customer is being served and tended to without having to pay upfront. more

Call a local guy instead 8/15/2006

Fox told us that we needed to replace our A/C four years ago, but I decided to get a second opinion so I called an A/C guy that is independant (Mr.Cool). He told us our unit was perfectly fine and that he could easily fix it. He did, and we are happy four years later. I wouldn't trust Fox. They are too expensive and try to get more money out of you. The local guys are much better. Pros: Good if you are desperate Cons: Too Expensive and not honest more
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Owner Message

  • <div>We are your complete heating, air conditioning, water heater, and furnace repair experts! Your home is you biggest asset and greatest investment. We stay true to the importance of staying on top of yearly maintenance, tune ups, and upgrades. Our...


  • Central Texas repair service that works on A/C and heating, plumbing and electrical problems for homes, offices and construction sites.

  • 9/29/2006 Provided by Citysearch

Additional information

  • Hours:

    Monday-Sunday 8:00 AM - 8:00 PM ; 24 Hours Emergency Monday-Sunday
  • Payments:

    Master Card, American Express, Discover, Visa
  • Neighborhoods:

    South Congress, East Congress, Austin, West Congress

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