I was a long-time customer with Four Ones, but will never be doing business with this Car Service again. For the past two years, the service has become unreliable and surly. However, as a loyal customer, I was willing to give the guys a break when things went wrong. An incident with an obnoxious individual who probably has no business answering phones has changed that. I called Four Ones Thursday afternoon - May 1st - at 4:50 pm to have a car pick me up at a local store. I was standing outside of the store when I called. After several phone calls and a 40 minute wait, I was told that the driver was outside, waited for me for 10 minutes, then left. This never happened. I was outside in the cold and drizzle waiting patiently and no car ever showed up. By the fifth phone call, I was extremely upset and when I expressed my anger, the person answering the phone simply hung up on me. I am so glad that Four Ones is doing such a robust business during a recession that you folks can afford to treat loyal customers this way. After 25 years, I do not need someone being not only incompetent, but also rude to me. You lost this customer and quite frankly, I will absolutely never recommend you to any of the many people who travel to my house via taxi. Good luck, you will need it with your ridiculous service and attitude.
Cons: Too many to even name