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Fountain City Jewelers - Knoxville, TN - Reviews page 1 - Judysbook

Fountain City Jewelers

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4914 N Broadway St Ste B
Knoxville, TN 37918
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(865) 686-0502
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Fountain City Jewelers - Knoxville, TN
Fountain City Jewelers - Knoxville, TN
Fountain City Jewelers - Knoxville, TN
Fountain City Jewelers - Knoxville, TN
Fountain City Jewelers - Knoxville, TN

Reviews

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Best

Dear Concernedconsumer3, Pros: null Cons: null

Worst

STAY AWAY!!! They tried to bait and switch. I quickly agreed on a price, shook hands, and left to get cash. When I returned they must have thought I agreed too easily because they...

Editorial review from Citysearch 7/25/2013

My wife's birthstone is an emerald and I have always struggled with getting anything with an emerald as I never liked any of the pieces. I went to Mark @ Fountain City Jewelers and saw the piece that I knew she would love. It was surprisingly affordabe and Mark had it sized perfectly for her the same day. Thanks for making me look like a hero and she loved it! I would recommend Fountain City Jewelers to any of my friends that are looking for personal attention and service. more

Dear Concernedconsumer3, 6/2/2012

Dear Concernedconsumer3, Pros: null Cons: null more

My husband purchased a bracelet for me 5/31/2012

My husband purchased a bracelet for me this past Christmas. I liked it, but didn't love it, so I asked if we could go to Fountain City Jewelers to exchange it for something else. Not only were we quickly waited on and taken around the store to look at various rings, Mark Enix quickly approved an exchange no questions asked. I finally found an estate piece, a citrine ring, that was just beautiful. It required a good amount of resizing since it was very small. The jewelers did an excellent job of making the ring look like it had always been that size! Pros: null Cons: null more

For my birthday I was given a beautiful 5/21/2012

For my birthday I was given a beautiful glass necklace piece with the tree of life. It its so beautiful... It is not my first piece or my last from fountain city jewlers.. Their prices are fair and I thought they had a wonderful selection of beautiful and unique items.. Definitely serviced with a smile :-) Pros: null Cons: null more

Had a deal and a handshake... 5/1/2012

STAY AWAY!!! They tried to bait and switch. I quickly agreed on a price, shook hands, and left to get cash. When I returned they must have thought I agreed too easily because they told me that they wanted an additional $300 dollars for the same item. They are crooks and probably cheating on their taxes (they "pay your taxes for you" if you pay cash instead of check or credit card, basically anything that leaves a paper trail). Don't trust them. Pros: null Cons: null more

Very Satisfied!! 12/5/2011

I had a wonderful experience at Fountain City Jewelers mainly because of Mark Enix's excellent customer service. I initially had Mark repair my wedding ring. He did a great job, but when I found out that the damage could occur again, I decided I wanted to replace the set. He went to a lot of trouble to help us pick out, design, and order what my husband and I really wanted. He was always available to communicate with me and put my mind at ease about my very special possessions. I plan to continue to use Ftn. City Jewelers because of the product and great customer service! Pros: null Cons: null more

Good place for jewelry repairs 8/23/2010

Took in some jewelry for repairs and got it done very fast and very reasonable. Then I took in my watch for a new battery & stem and was done when they said it would be..Very happy with their work. more

They where there to help 8/13/2009

Bought my fiancee's engagement ring their back in may. I didn't have much money but they worked with me and I was able to get a ring she loved. more

Service lacking, waiting over 4 weeks for simple watch repair 12/29/2008

Been waiting for over 4 weeks for them to replace a watch crystal, spoke to maufacture of watch company was advised it took 7 working days to ship new crystal. more

jewelers 11/12/2005

This is a great jewelry store - the fountain city jewelers are the best. They even have same day service for you - and an on site watch repair - they have wonderful - beautiful jewelry - great hours - a great location and ample parking - the staff is wonderful and they know their stuff - they also specialize in customer design - as they state to you - please check out this jewelry store the next time you are shopping around - they are great!! more
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Owner Message

  • We Buy Gold, Diamonds & Estate Jewelry. * Custom Design Work & Repair * Same- Day Sizing * Certified Diamonds * On-Site Watch Repair * Colored Stones * Optical Repair * Jewelry Engraving. <ul><br><li>Custom Services</li><br><li>Custom Work</li><br><li>Engravers</li><br><li>Gold</li><br><li>Jewelry</li><br><li>Military...

Additional information

  • Hours:

    Mon-Fri 10am-6pm ; Sat 9am-4pm ; Sun Closed
  • Payments:

    Visa, Master Card, Discover

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