If there was an option to give this place negative stars I would. I entrusted my $5000 wedding dress to these people to clean and heirloom and upon getting it home I happen to peek into the box before putting it away. It had been rolled into a ball and the veil smashed into the corner. No folding and no tissue. After seeing a few spots in the corner I could see I took it back up there and as they unsealed the box you could plainly see it had not even been cleaned. It was ruined, dirty for 3 months, they told me it would take that long. What did they do? Wear it? It was beyond dirty. It still had carpet fibers from the hotel as well as hair and lint. It was a complete mess and the owner even admitted he thought it had not been cleaned. These people are crooks!!!!!
Cons: they are crooks