Someone please let me know how a quote can jump over $100.00 for an oil change and fuel filter change?
Ok, so I own a diesel truck, and yes, I realize the oil change is $60.00 but i thought the phone quote I received for $90.00 sounded about right. After they didn't call me to tell me my truck was ready I go down there to pick it up (luckily it is ready) and I find a bill of $190.00. Apparently I was quoted wrong. The manager agreed to knock it down, but not by much. Yeah, dealers are expensive and they don't honor their quotes. I'm bummed and I will never go to Ford Service again. In fact, I would have never gone there in the first place had it not been for the deal I thought I was getting. Oh, and the money they deducted came right off the labor. Now the poor service guys aren't getting paid because of a mis-quote. I love my truck, but Ford is not on top of my list right now.