I've placed a order at Foot Express online shop. When I received it, MoistureStay Luxury? Paraffin Bath which I ordered was not there, instead I got only a refill. I contacted them saying that I want to pay the extra fees for the refill wax. They promised to mail the MoistureStay Luxury? Paraffin Bath to me. But I haven't received it and they don't respond my message. It's really not a trustful shop. Bad for them.