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Floor Store, The - 13 Reviews - 5327 Jacuzzi St Ste 2A, Richmond, CA - Flooring Contractors Reviews - Phone (510) 527-3203
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Floor Store, The

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5327 Jacuzzi St Ste 2A
Richmond, CA 94804
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(510) 527-3203
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Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA
Floor Store, The - Richmond, CA

Reviews

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Best

My wife and I recently went into the Floor Store to purchase new carpeting for the upstairs portion of our house. We had a really tight budget and we weren't really sure if we we...

Worst

All reviews seem positive

Save yourself the hassle and go here first!!!!! 8/19/2013

My wife and I recently went into the Floor Store to purchase new carpeting for the upstairs portion of our house. We had a really tight budget and we weren't really sure if we were going to be able to do it. The salesman there showed us some of their most inexpensive carpet but we decided that we might as well wait until we could afford what we wanted. The salesmen then told me about their 12 months no-interest financing which made it possible for us to get the Mohawk Silk carpet that we wanted. The installation went perfect with no problems at all. Oscar the installer was very neat and professional and I had a great experience here! I defiantly recommend the Floor Store to anyone looking for a great deal! more

Editorial review from Citysearch 8/19/2013

My family and I recently were in need of some new carpeting for our home in Berkeley. We went into the Floor Store and were greeted by a very friendly sales staff who took the time to ask questions and to find out about our needs and desires. He recommended that we look at a very soft and completely stain resist carpet called Mohawk SmartStrand Silk because of our two little boys (you'd be surprised what two boys can get on a piece of carpet). The installer finished the job ahead of schedule and he was a true professional in every sense of the word! He was very friendly and took the time to make sure that he cleaned up after himself. We are very happy and we will for sure be going back when its time to get the hardwood for the rest of the house! Thank you Floor Store! :-) more

Editorial review from Citysearch 8/19/2013

I had perfect shopping experience at the floorstore in richmond. The pricing was spot on and they installed my carpet the next day. great job. more

The Floor Store 7/1/2013

We would also like to commend the father and son team who handled the installation: Steve and Anthony. Their work ethic is beyond reproach, their skills absolutely first rate. If we asked for any extra attention to details, such as removing marks or smudges or touching up with paint, they never questioned our concerns and always went the extra mile to ensure our satisfaction. Thanks, guys." \r \r John K. H. more

happy 6/28/2013

2 months ago i purchased hardwood from the Floorstore, from the salesmen to the installation were so helpful, knowledgeable .They saved me so much money im now having them do the time in my bath. I loved my experience with them. Thank you Floorstore more

The Floor Store 6/26/2013

My wife and I recently needed flooring for our kitchen and living room. In shopping at other stores we found a very comprehensive selection and the best pricing at The Floor Store. Once we choose the products the entire experience was great. From the service in the store all the way through the installation. Thank you Floor Store for a great job! more

The Floor Store 6/26/2013

I went here for my carpet needs last year, and I was immediately greeted by an enthusiastic salesperson. They gave me my space, and there was no pressure. All of my questions were answered, and it was very smooth. \r \r Selena G. more

My flooring store 6/26/2013

I've purchased from The Floor Store on several occasions. I always get exceptional customer service from Brian. I also get Great prices. Will definetely check here for all of my flooring needs 1st! more

Editorial review from Citysearch 6/25/2013

My wife and I recently needed flooring for our kitchen and living room. In shopping at other stores we found a very comprehensive selection and the best pricing at The Floor Store. Once we choose the products the entire experience was great. From the service in the store all the way through the installation. Thank you Floor Store for a great job! more

Editorial review from Citysearch 6/25/2013

I purchased laminate flooring and I must say I'm very impressed with my whole experience, from the moment I walkedin the door to the moment I walked only new floors. I would recommend The Floor Store for all your flooring needs! Everyone was great. more

Brian is great 6/22/2013

Brian was so great at helping steer me into the perfect area rug for my dining room. My husband appreciated that it sped up the decision process which he wasn’t interested in participating in. While we were there I checked out some of their beautiful tile so we will definitely be back when it’s time to remodel the kitchen and bathroom. more

Editorial review from Citysearch 6/22/2013

Brian was so great at helping steer me into the perfect area rug for my dining room. My husband appreciated that it sped up the decision process which he wasn’t interested in participating in. While we were there I checked out some of their beautiful tile so we will definitely be back when it’s time to remodel the kitchen and bathroom. more

The Floor Store 6/21/2013

My new floors look amazing now with the help of The Floor Store. They replaced our old carpet with bamboo floors. They really add to the Asian theme my wife has followed in decorating our home. They had a large selection of styles and this one really hit the spot. The service was very helpful on narrowing down our choices. \r \r Ronold S. more

The Floor Store 6/18/2013

I bought all of the rugs in my house from Floor Store because they offer a wide variety of choices of rugs. I was able to receive my custom size rugs within a few days of purchasing them! \r \r Katie G. more

great service 6/10/2013

excellent service from the minute i arrived. the staff was knowledgeable about all the different product lines. They took the time to find the right product that fit my budget. They installed my new hard wood flooring perfectly. Highly recommend them more

Editorial review from Citysearch 6/4/2013

the selection and service was excellent. I was greeted at the door by the store manager which was a very nice touch. He directed me around the store describing each of the products features and benefits at length. He even got me a glass of water as we walked around their showroom. I selected a product that was in stock and it was priced very competitively. The product was in stalled 2 days latter by a very nice installer that treated my house with respect. In these days of dwindling customer service. The floor store was a refreshing change. I would highly recommend them. more

Good service, good selection 2/16/2009

We went to the Floor Store to purchase a new set of tiles to replace a border in our guest bath. The staff was friendly and knowledgeable without being pushy. Their prices were pretty reasonable and the quality of the marble selection really was pretty choice for the price. more

Great selection, great prices 10/24/2008

I went here for my carpet needs last year, and I was immediately greeted by an enthusiastic salesperson. They gave me my space, and there was little pressure. All of my questions were answered, and it was very smooth.\r \r Come to think of it, let me also review the other store I went to, in a separate review. more

The floor store 11/19/2005

My new floors looking amazing now with the help of the floor store. They replaced are old carpet with bamboo styled floors. They really add too the Asian theme my wife has implemented to our home. They had a large selection of floor styles and this one really hit the spot. The service was very helpful on narrowing down our choices. We didn't know they offered this style of bamboo flooring untill we visited the floor store. more
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Owner Message

  • The Floor Store has everything you need for gorgeous, stylish floors. Founded in 1996 by Larry Flick, this full-service flooring store retailer offers a wide selection of carpets, hardwoods, rugs, laminates, vinyls, natural stones, tile, and other flooring sundries. We have six convenient locations throughout the Bay Area to serve you and offer free in home shopping for your convenience. The company provides floor installations by skilled, licensed flooring professionals.

    The Floor Store slogan is: "If it goes on your floor, it's in our store!" The company's mission statement is "to be the only choice for all customers' flooring needs. We value our customers' trust and will provide the highest level of service, respect, product knowledge, and fashion advice to give our customers the right product at the right price.

    Visit any of our locations to find out more.

Additional information

  • Hours:

    Mon-Fri: 9:00AM-7:00PM; Sat: 9:00AM-5:30PM; Sun: 11:00AM-5:30PM
  • Neighborhoods:

    Southwest Annex, Richmond Annex

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