Let me start by saying the staff is very friendly. Some, not so knowledgeable on the products for sale, as they had to repeatedly price check everything when I asked how much things cost. James, the esthetician, is very laid back and nice; however, he sort of bashed every product I said I used which wasn't Dermalogica. I understand you're trying to sell, but Dermalogica isn't the end all be all. As for the facial itself, it was lackluster. The bed was uncomfortable for my neck. The massage was really the nicest, and only relaxing part. I've been getting facials for six years, and this one was at the bottom of the list. I love how my skin looks after a facial, but my skin looked ruddy and stayed that way for two days after this one. You'll get a better facial at the Aveda school, and for the same price. I was really hoping to love this place. Oh, well.
Pros: Friendly staff
Cons: Only relaxing part of facial is the massage.