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Fliks Video - New York, NY - Reviews page 1 - Judysbook

Fliks Video

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175 W 72nd St
New York, NY 10022
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(212) 721-0500
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Fliks Video - New York, NY

Reviews

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Best

Fliks Video To is the BEST. I can order my movies and can get them within the hour unlike Netflix it takes them 2-3 business days. Who wants to wait that long!!!!!!!!!!!!!!!! Flik...

Worst

I recently purchased a prepaid membership and immediately regretted it. They had very few movies I wanted to rent. (Granted, it was the Wednesday night before Thanksgiving, but ...

Good selection and we really like the free delivery and pick up 1/29/2008

I have both a netflix subscription and am a member on a prepaid plan at fliks, one of the lower levels. we use it to supplement when we have finished our allowed DVDs for the month at netflix, or when spur of the moment we want something else. i have actually found the employees generally nice, and i mainly use it for delivery. it was great when my partner was home sick for a week and could just order stuff, and we do use the free pick up to avoid late fees, though often, despite this feature, we still keep them too long. i think they have a great selection for an actual, physical store, as opposed to net flix, a lot of foreign, independent and classic as well as the regular drama action and comedy, it has a significantly more interesting selection than blockbuster which i know is not saying much, but I think it is a great community asset, and i appreciate them being there. more

Avoid this place; it's so LAST CENTURY! 11/22/2007

I recently purchased a prepaid membership and immediately regretted it. They had very few movies I wanted to rent. (Granted, it was the Wednesday night before Thanksgiving, but still.) The place seems so dingy and low-rent to be in this neighborhood. On a very busy night, there was one disappointed customer ahead of me, many others waiting in line, while the phone was ringing off the hook. The single employee at the counter seemed much more interested in selling me a prepaid membership than in taking care of existing customers. It's obvious that they just want your money up front and then forget about you. Meanwhile, there was an employee at the candy counter in the front, doing ABSOLUTELY NOTHING except minding the candy. It's a ludicrous way to run a business. I haven't yet checked out the site, but I guess I'll have to, if I want to use this stupid membership that isn't even a good deal -- almost 4 bucks a movie. P.S. The person who wrote a good review is obviously an employee of the store -- don't be fooled! Pros: Convenient location for Upper West Siders Cons: Everything else more

Terrible place. Slimy scam artists 10/14/2007

AWFUL PLACE!!!! Stay as far away from this place as possible. The people that work there are so slimy and shady it's ridiculous. We had to settle a late fee and the guy was trying to wheel and deal us by saying he'd waive the late fee if we bought the "Gold Plan" (which costs four times the amount of our late fee). He was so rude and unprofessional. I felt like I was at a used car dealer. I will never come back to this place. Also, their movie selection is horrible. more

Best Video Store in New York City (Manhattan) 8/2/2007

Fliks Video To is the BEST. I can order my movies and can get them within the hour unlike Netflix it takes them 2-3 business days. Who wants to wait that long!!!!!!!!!!!!!!!! Fliks Video has a very large inventory in movies. The new releases are guaranteed to be in stock. Whenever I call them its like the new releases are waiting for me. The website is down but, I heard they were making a new one. They are trying to make it more user friendly. I have also heard the website is going to be up by Wed Aug 15, 2007 or Thurs Aug 16, 2007. The customer service is Excellent. The employees Do Not talk rudely on the phones anymore. I heard they were recently Under New Management. The checkout line are short and organized. I enjoy this Video Store and I feel sorry for those people who were not satisfied. I wish they can go again to get the best service in town since they are Under New Management. Trust me, you will be Satisfied. Also, looks can be deceiving. If you walk by Fliks Video To Go it seems like a very small store but, if you walkin it gets bigger!!!!!!!!! Well, the overall rating I would give Fliks Video To Go is a 5 out of 5!!!!!!!!!!!!!!!!! Pros: Customer Service. Excellent Selection. Free Delivery and pick-up within the hour Cons: Website (which should be online soon) more

Worst place. Scam artists. Rude employees. 7/12/2007

Decided to join because there was supposed to be guaranteed new releases always in, plus a website to check for movies. Since day one, the website is down. I have tried to rent several movies, and they are always out, INCLUDING NEW RELEASES! The rep on the phone was so rude, that I asked to speak to the manager, and to my horror, he said: I AM THE MANAGER! UUUUUUGGGGGGHHHHHHHHH. BOTTOM LINE: DO NOT JOIN!!!!! Pros: Decent prices. Cons: Selection. Website. Customer service. more
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Editorial

  • More than 25,000 DVD, VHS titles available to rent in-store or through delivery; pre-paid packages or pay as you go.

  • 4/19/2005 Provided by Citysearch

Additional information

  • Hours:

    Sun-Thu 11am-11pm Fri-Sat 11am-12am
  • Payments:

    Discover, American Express, Visa, Master Card
  • Neighborhoods:

    Upper West Side, Midtown

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