Fleet Feet Sports

Best fitting of shoes so far that I have received. more

The sales person listened to what I wanted, watched me walk back and forth, and selected shoes that were perfect for my needs. He also suggested I try two others that turned out to be less comfortable - he wanted me to check out alternatives to be sure I was satisfied. He was in no hurry and definitely did not push the most expensive shoes. He was very knowledgeable. I highly recommend this store. There are enough styles and brands to satisfy just about anyone, I think. Pros: Helpful, knowledgeable salespeople Cons: None that I experienced more

Ok, I went to this place because I heard they really know how to set you up with a good pair of running shoes. Well I tried on a few pairs and finally decided on a pair the guy said were great, and I was happy. So I go for a jog and I get a huge blister on my foot. So I call fleet feet and they guy says, ""oh you don't need to break them in, they shouldn't give you blisters, bring them in and you can return them"". So I go back to the store and the absolutely rudest guy tells me I can't return them!!! I couldn't believe it! Also he was being very rude, he said ""you can get a store credit, or maybe go to another affiliated store, but there going to have the same thing we do!"" So I was getting upset and I was thinking, what should I do? and he says ""Ok? So do you want to take them home and think about it for awhile?!"" Can you believe this Weasel?! Well if you're employee hadn't sold me a really expensive pair of shoes that were not for me!! Apparently these guys really DON'T know what they're talking about!! And to TOP IT OFF THEY ARE RUDE!!! Pros: They have lots of shoes, but don't expect to be able to return anything! Cons: Rude salesperson, don't really know anything about shoes. more

I have been in the Houston running community for over 10 years, and I always come away with a positive experience from my visits to Fleet Feet in the Village. The employees have experience and expertise in fitting runners for shoes for different purposes--over the years I've been involved with road running, multisport, and now trail running, for example--and the emphasis is on getting an appropriate shoe for for your needs. The employees ask very specific questions about what you're looking for and how you will be using the shoes. The store atmosphere is welcoming--comfortable and down-to-earth. The emphasis is definitely on sports rather than fashion. Thanks, Fleet Feet! more

I stopped by to look for some insoles for some shoes I had purchased. I experienced excellent service the entire time I was there. Service was so good I convinced my wife to purchases some shoes from them as well. They really know their stuff and don't try to get you to buy anything you don't need. Pros: Knowledgeable staff, no high pressure sales more