I made a purchase at Flat Rabbet arranging for the item to be shipped. The Owner, David, sent a full size framed picture with NO PACKING MATERIALS. The picture arrived damaged; shattered glass, damaged frame, the picture scratched up from the shattered glass. The gallery owner, David, refuses to cure the problem, by either shipping a replacement or refunding the money, and curses wildly on the phone when I call.
Damaged goods, damaged owner, unfulfilling experience