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Firestone Tire & Auto Ctr - Richmond, VA - Reviews page 1 - Judysbook

Firestone Tire & Auto Ctr

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4910 W Broad St
Richmond, VA 23230
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(804) 358-6743
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I took two older vehicles into this location to be looked at and repaired. After 2-3 weeks, I was told that one couldn't be fixed and junk it. The 2nd car, which should have bee...

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Firestone Tire & Service Centers 8/4/2005

I took two older vehicles into this location to be looked at and repaired. After 2-3 weeks, I was told that one couldn't be fixed and junk it. The 2nd car, which should have been an easy fix, was too much trouble for them because they say they do not know how to work on older vehicles, nor have a guide to figure out the charge.. I was told to take it to another shop that they named. I was also told that they couldn't tell me if I needed anything as the person hadn't even looked at it. When offered to have a guide brought in, they agreed, then when brought in, was given a brush off after spending extra money for the guide. When the vehicles were towed to my residence, the driver just dropped them off with the keys inside, windows rolled down and without letting anyone know they had done so. I had always thought Firestone was a good business to deal with. IMO, this particular store's employees do not care. more
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Owner Message

  • Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries...

Editorial

  • Offers complete automotive work including brake replacement, tire rotation, transmission service and more. Sells Bridgestone, Firestone, Dayton and Lemans brands.

  • 8/13/2008 Provided by Citysearch

Additional information

  • Payments:

    Visa, Master Card

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