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Firestone Complete Auto Care - Skokie, IL - Reviews page 1 - Judysbook

Firestone Complete Auto Care

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8801 Skokie Blvd
Skokie, IL 60077
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(847) 677-9550
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Reviews

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Best

when i first moved to chicago i had some car trouble. my dealer said i needed a new alternator and would have to pay close to a grand to get one. a friend of mine suggested i ca...

Worst

Took my vehicle in to get an estimate for rear brake pad and rotor replacement. Firestone was one of five quotes received and double the price of the next highest quote. The f...

Giving good mechanics a bad name 6/7/2011

Took my vehicle in to get an estimate for rear brake pad and rotor replacement. Firestone was one of five quotes received and double the price of the next highest quote. The fact that they were double the price was a bit ridiculous but that's why you have a few others quote. The thing I disliked the most was the lack of professionalism from the staff. Very condescending, treating me like I didn't know what was going on. I've done this work myself prior to living in the city(don't have a garage anymore) so I didn't appreciate the salesman eluding to the fact that I wouldn't make it across the street without crashing. Avoid these guys when possible, overpriced and not looking out for your best interests. more

another dishonest mechanics 8/18/2010

I paid $350 for supposedly tie rod replacement and wheel alignment...I was there for 3 hours and they said they ordered the parts and it would take a while to find one....with all those LIES, guess what my independent mechanic showed me that the tie rod was never replaced it is still old and rusty they just tightened it. my wheel was not also aligned and it was toe in. Very very dishonest people in the industry. I know it a needle in a haystack to find an honest mechanic but at least one hay (firestone auto care) you don't have to bother with. Go somewhere else. more


honest mechanics 11/26/2005

when i first moved to chicago i had some car trouble. my dealer said i needed a new alternator and would have to pay close to a grand to get one. a friend of mine suggested i call these guys, who offered a much lower estimate. when i took the car in to them they tested the alternator and found there was nothing wrong with it. so not only did they not try to sell me an alternator i didn't need, they didn't even charge me for the testing. i love these guys and will always go back, even though they're not very close to my house. more

Good mechanic, but pricey 5/12/2002

Had to have a lot of work done on my car this spring, and I found these guys to be honest, quick, and friendly, albeit a bit expensive. Pros: quick, friendly service, good know-how Cons: pricey more
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Owner Message

  • Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries...

Additional information

  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Edgewater, Far North Side

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