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Firestone - Philadelphia, PA - Reviews page 1 - Judysbook
top 10


7446 Ogontz Ave
Philadelphia, PA 19138
(215) 805-1543
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( 32 )
( 12 )
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( 5 )


I trust Sherman both ethically and technically.


I went for a service that was advertised at $55.00 dollars but ended up spending $140.00 dollars. That was more then twice the amount of the original price. Where was the holiday...

Ok work, deceitful and laying manager 3/25/2014

The manager charged me $200 for a part that cost $60 and lied about it. I had no problem paying the mark up price but he lied continuously. What he didn't know is, his mechanic left the receipt and box for the part in the car. more

The wait time is ridiculous. Not the best part 3/7/2014

I literally was waiting for my car for 8-9 hours to get my car fix. It took them hours just to look at my car. more

Trust 3/7/2014

I trust Sherman both ethically and technically. more



My pendable place for the best car care that I have ever known. 2/7/2014

I love my Firestone Service Center. I have no worries when ever I go there, because I know by camparison that I will get the very best of service immediately. I there is a waiting period for any reason, it is done in a neat, clean and safe envoriment. If I have to leave my vehicle, I know I will be getting the best of service as soon as posible, without calling and begging for service. My last trade in alotted me to get more money that I paid for it, because of the care and records of the service that I recieved from Firestone. I have papers to prove that. I only go to 7446 Ogontz Ave,becaue it is near by, dependable, and I get the best of service. Thank you Mr. McCloud (Sherman) as I am premitted to call him)and his staff. Sometimes when I have to wait I will take Dunkin Donuts and a Joey of coffee for all of us. Exellecent service, a friendly, clean envoriment and a safe place to be. That's my Firestone. more

They answer every question and offer me quality service for my car. 1/30/2014

I just moved to Philadelphia PA and firestone showed me the problems of my vehicle in order to passy state inspection. I love the friendly customer care I received from the staff. I will go back for other services for my vehicle. more

Fast service 1/9/2014

Fast and correct service , a little pricey tho. more

The good work. 1/8/2014

The work is good. Just cut me a brake on the inspection next month. more

reasonable wait time, good customer service 1/1/2014

I went to have a sensor put onto the front right tire, change the rear wiper and investigate a leak. A part had to be ordered for the leak. All else was done with satisfaction, at the time. Noticed the tire pressure light continues to come on and I will contact the manager to look at it again. more

Courteous and Prompt Service 12/30/2013

My car was serviced in the time frame promised. An enjoyable service experience as usual. more

professionalism, costmer service, quality of work on the vehicle. 12/30/2013

The customer service was very professional. Mr. Sherman took very good care of me. He listen to my concerns regarding my vehicle. My vehicle needed a new alinment it was pulling to the right and the tires needed to be rotated. My brother referred me to place on Friday 12-27-13 at 3:30pm I got there at 4pm and Mr. Sherman took very good care of me. Mr. Sherman staff is very professional and i will continue to use this auto repair shop in the future. more

They serve you fast, I have never had to wait for a long period of time. 11/13/2013

I dont like that they advertise an oil change for $19.95 and then in small print more for other autos. If you want to increase business across the board then these small discounts will encourage others to have work done on their autos. more

Professional service 11/1/2013

An excellent place to take your vehicle for service. more

my wait time was fairly quick 11/1/2013

Sherman is very pleasant ,very helpful and courteous to the customers more

Truthful Observations 10/25/2013

Honesty, Friendliness, Competence,Timeliness! more

Reasonable Reliable Service 10/7/2013

Sherman has serviced this car for the over 9 yrs. that I've had it. I know when he fixes it it's fixed. more

Scam Artist Plain & Simple 9/29/2013

I own a certified pre-owed vehicle, that Firestone didn't pass inspection because they said it had ONE woren tire on the right back side, yea right. I bought my car in NJ with new inspection stickers from NJ. There is no way that my car needed anything, but new stickers from PA. Then he says that I could buy a tire from him, yea that wasn't gonna happen. I just paid 83.60 for an inspection and oil change. Never go to the Firestone on Ogantz and Washington for anything but oil changes, that's all ethey're good for. They will literally try to suck every last dollar out of your pocket, believe me. Your car could be brand new and they still would try to find something wrong with it. I wish I could leave 0 out of 5, but it wouldn't let me save my review like that. more

Kindness and honesty 9/18/2013

Everything was done completely more

Good customer service 9/16/2013

I would recommend this service station for accurate diagnosis, fair prices and professionalism. more

Fast service 9/2/2013

Fast reliable service, good customer service. more
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  • Offers complete automotive work including brake replacement, tire rotation, transmission service and more. Sells Bridgestone, Firestone, Dayton and Lemans brands.

  • 7/29/2008 Provided by Citysearch

Additional information

  • Hours:

    Sun-Sat 7:30am-6:00pm
  • Neighborhoods:

    Cedarbrook/Stenton, North Philadelphia

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