JavaScript is not enabled.
Fine Line Auto Body - Columbus, OH - Reviews page 1 - Judysbook

Fine Line Auto Body

Claim
marker
640 Alum Creek Dr
Columbus, OH 43205
marker
(614) 902-3511
Incorrect info? Correct your listing

Related categories:

Automotive

Photos

Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH
Fine Line Auto Body - Columbus, OH

Reviews

( 2 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

This is my second time using Fine Line, the first time was 4 years ago when I hit a deer. This time a neighbor backed into my car. I recommended Fine Line to them and both of us...

Worst

Let me start by saying I was enthusiastic about taking the car here and had heard many people say good things, Boy was i wrong. Growing up with a family who are well knowledged in...

Editorial review from Citysearch 4/17/2015

AVOID! AVOID! AVOID!\r \r This has got to be the most terrible business in Columbus with the most unethetical business practices I have ever encountered. Let me give you a few examples. \r \r (1) Their ads say ""free towing"" and ""we will pay your deductible"" and that they have free loaner cars. Their towing guy came to pick up our car and handed me a contract that he expected me to sign right on the spot that said the opposite of all this and that I authorize all repairs to my vehicle no matter what the cost is. No matter what you do, make sure not to sign this contract.\r \r (2) When I called to say I don't want them doing anything to my car they told me I have to pay for their ""free towing"".\r \r (3) When I called to take advantage of their ""free loaner car"" promotion they told me they only have a few loaner cars and all are either out or wrecked and they will notify me when they will be available. My car has been in their shop for 2 weeks and so far no loaners are available.\r \r (4) The car was in a very minor accident - hit a pole in a parking lot - but their repair estimate was for 10,000!!! \r \r (5) The manager Shaun is super shady and the other people seem too scared of him and others to do the right thing.\r \r (7) I'll be also sending a letter to the state attorney general so he could investigate their unethical business practices.\r \r (8) They told me my radiator is broken and first said it will be $300 then $600 to fix. I see the brand new radiator is $75 online for my exact car and it's a simple part. They overcharge like crazy.\r \r Bottom line, save yourself the headache and go to Gerber or another reputable company. more

Editorial review from Citysearch 4/16/2014

Great facility and very neat office. Had a $500 deductible and they covered all of it which i was surprised, but really happy! Work was done perfectly and I cant even tell which side I got hit on. And they cleaned my car inside and out! AWESOME JOB!\r more

Editorial review from Citysearch 3/14/2014

What a nice business to work with. Great people that know what they're doing. Had my Ford worked on and I got my car back in a week in perfect condition. Communication and the overall experience was an A++ more

Editorial review from Citysearch 2/18/2014

Wow great shop to work with. Shawn the manager was so helpful and is a very friendly guy. Right when I walked in he assisted me and got me taken care off. Dropped my car off the same day and got it back a little over a week later. Great body work and paint job was done well. I told a buddy of mine about it and I ended up getting a $50 dollar check for the referral also. Such a great company to work with I recommend them to anyone anyday! more

Editorial review from Citysearch 11/21/2013

I used to be in the automotive business so I definitely know what good body work is when I see it. First of all, they are all about pleasing the customer and not the insurance company like other body shops. I was involved in a big accident and had a lot of side damage. My door was completely smashed in and glass was shattered all over the place. After I got my car back, the side never even looked like it was hit. The paint was matched perfectly (and trust me, I inspected it very closely.) The glass was perfectly done and the whole mess was cleaned up with no pieces of glass left anywhere. I would give them 10 stars if I could. Great work. more

Second time using Fine Line 12/26/2012

This is my second time using Fine Line, the first time was 4 years ago when I hit a deer. This time a neighbor backed into my car. I recommended Fine Line to them and both of us got our cars fixed within a week, no hassles. Their insurance paid for everything, including a rental car I got at Speedy Car Rental that was located inside of Fine Line. That worked out fine. My neighbor got their rental car at another place and that did have a few problems. We both would recommend Fine Line based on quality and speed of work, especially since my neighbor's deductible was covered by Fine Line. Get an estimate here before you take a chance with a small local shop that will not have the equipment or right people to do the job right. more

Editorial review from Citysearch 11/28/2012

I dented my back bumper from backing into a post. I drove my car directly to Fine Line Auto Body because they have a very good reputation in Columbus. The damage was worse than I thought. I had a broken tail light and the bumper was beyond any simple repair. I contacted my State Farm agent and he helped me get a claim number and rental car approval, without any extra hassles. I got a great car and very good service from Speedy Car Rental and they took care of billing State Farm for the entire car rental charges. Fine Line Auto Body did an excellent job of replacing the taillight and bumper. The match to my original paint is unbelievable! Fine Line covered my whole deductible, so there was no cost to me. The whole process went smooth, and the Fine Line staff was very professional. I am going to be writing positive reviews for all three companies, State Farm Car Insurance, Fine Line Auto Body, and Speedy Car Rental. more

It cost me nothing! 12/2/2011

Very good job on the paint match. Fine Line covered my deductible and Geico covered the rest. I don't normally do reviews on the internet but taking the time to post a few because they did a great job. more

Armand The manager is Rude, and Car looks like crap 10/15/2011

Let me start by saying I was enthusiastic about taking the car here and had heard many people say good things, Boy was i wrong. Growing up with a family who are well knowledged in cars and having a grand father who did body work for a living i know a thing or two about paint jobs . The company Claimed they used Authorized GM parts on our 2002 Trailblazer yet the new head light they have already replaced is not stamped ""GM Factory Equipment"" like the one they took out and the like the left head light. The fender feels cheaper and they didn't install the trim clips to hold the fender well in place. Both Doors on our car were totally smashed up and when we picked the car up they said "" on both pieces of trim are replaced and your rear door is new and the front door has a new shell. Well 3 weeks Later The paint around the Trailblazer emblem starts coming off and when confronted they now say ""oh we never touched that we only took it off and put it back on"" but if they only did that how did the big scratch on the trim piece disappear ???? it had to go somewhere so yes they painted it and lyed to me bold face. The rear Bumper was not loosing Paint and had NO damage when we took it in but now The paint is chipping off around the top of the bumper and they said "" well the car has been repainted"" yet the car has never been wrecked at all and has a clear car fax until this happened and the only thing they wanna do is discount the job to fix it ......The list goes on !!!! over spray on the mirror , a foggy Run in the paint job, Left over wax from the clean up job, A funny popping noise in the door they replaced that wasn't fix and wasn't addressed.......This is the WORST ! I mean WORST ! bodyshop i have ever been to . I have asked to speak to the owner from another location and i still get nothing....They just are out to rip YOU and the insurance company off . So BEWARE ! more
< Previous 1 Next >
HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • Fine Line Puts the WOW in Collision Repair 5 Convenient Locations East - 2555 Brice Rd Reynoldsburg 43068 Central - 640 Alum Creek Dr Columbus 43205 North - 5022 N High St Columbus 43214 OSU-Campus - 1515 Olentangy River Rd Columubs 43212 South - 3371...

Additional information

  • Hours:

    M-F 8AM to 6PM SAT 10AM to 2PM
  • Payments:

    Visa, Discover, Master Card
  • Neighborhoods:

    Near East Columbus, South of Main

Best Deals and Recommendations