I recently started working in the area and have been looking for a good place to get my hair blown out. I decided to try this place because it's close to my job and I read some decent reviews.
I called ahead for a 3:15 appointment. When I walked in, I was stared at by two of the three women there. Not greeted or even asked what I wanted. Literally, they just looked me up and down. Immediately feeling awkward and uncomfortable, I asked for a wash and blow dry. One of the women just walked away. The other pointed me toward a woman who was washing someone's hair (Lena), and then followed me to her.
Lena was the first person to greet me and smile when I walked up to her. When she finished, I took off my hat and sat in the washing chair. She asked me what I wanted and I (again) repeated myself asking for a wash and blow-dry. I asked how much it would cost (as the sign and the person on the phone told me $25 and up). After what sounded like a debate in Russian, the woman with the attitude told me $45. I thought it was too much (I've paid $30 for a good job in midtown), but agreed as I was already there and just wanted my hair done.
Lena strenuously urged me to pay an extra $15 for some deep conditioning treatment that she insisted I needed. Stupid me, I caved. Then it came time for the blow-dry...
I should've known this was a bad idea when I watched as a woman who was getting her hair blown out by someone else CAME BACK to that person's chair FOUR TIMES to have the job corrected. But I was hoping I'd have better results.
Nope. Not even. Long story short, my hair ended up looking frizzy, and she didn't even do the hair at the hairline surrounding my face, which made it look even frizzier. I, too, had to ask her to correct this.
At the end, tip and all, I ended up regretfully paying $70 for one of the worst blow-outs I've ever gotten. Lena was a sweetheart (the only nice one there) and she tried, but it just didn't work.
I don't know what their other treatments are like, but do NOT get your hair done here.
If you want a great blow-out and AMAZING highlights, go to Marc Joseph Salon on 40th St between Broadway and 7th Ave, and ask for Judy. She's a magician with hair and I miss her terribly. :(