I agree with Shawn was a knowledgeable and a cool guy. What I don't understand is I have been waiting for them to finish my garage for the past 3 months. Not only they don't follow up with the update of my parts but also they keep telling me a different date when I call them myself. Yesterday, I spoke to Jerry (the owner) on the phone in regarding to my parts for the garage door. I was very surprise to learned he wanted me to call the manufacture myself. I paid for my service 3 months ago and all I get is call them yourself. What kind of service and business philosophy is that? I thought they were really good at the beginning but they don't care about you once they take your money. I gave them a last chance to give me a follow up with my parts to complete our garage but Jerry decided to not even give me a call and let me know. I had take off from work 6 times to finish the job and they still haven't finish.