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Fedex Office - Irvine, CA - Reviews page 1 - Judysbook

Fedex Office

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4187 Campus Dr Ste
Irvine, CA 92612
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(800) 463-3339
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Fedex Office - Irvine, CA
Fedex Office - Irvine, CA

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I was pretty disappointed with the service I received here. First of all, I had everything I needed put together and the packing slip all ready - I just needed to drop it off. T...

Made me pay extra for a package I already paid for; long waits, poor customer service. 10/30/2008

I was pretty disappointed with the service I received here. First of all, I had everything I needed put together and the packing slip all ready - I just needed to drop it off. The wait, with one person in front of me, was already a few minutes. C'mon now, there was only one other customer in the store. I was passed off from one clerk to the assistant manager, because she obviously did not know how to accept a pre-posted package. The Asst-Mgr stated that the box wasn't fully sealed (sides of the flap) and I needed to buy some tape from them ($4) or pay them to put tape on it ($3). MY LOCAL FEDEX-KINKO'S WOULD HAVE DONE THIS FOR FREE. She continues saying that it varies from store to store and refused to ship my box unless I paid the store directly IN ADDITION TO having already paid postage. THEY MADE ME PAY THREE DOLLARS TO HAVE THEM PUT TWO 6-INCH STRIPS OF TAPE ON MY BOX!! FOR GOD'S SAKE, ISN'T THIS IS A COPY-SHIPPING CENTER? I will likely not be going back to them and I am considering changing shipping carriers for my small business as well as endorsing others not to use FedEx - or at least not this location which is into the business of nickel-and-diming customers rather than providing CUSTOMER SERVICE. Pros: None Cons: Poor customer service, ripoff more
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Owner Message

  • Copying & Duplicating Services. Find a location or print online. Fedex Office has locations all over the world offering In-Store Services such as copy/printing, personalized products, signs and graphics, photo services, business documents, packing/shipping...

Editorial

  • In Short
    The ubiquitous copy center has grown over the years into a diverse hub of business resources. Customers can copy and print documents, as well as create business cards, posters, brochures and photos from digital files. FedEx Kinkos also sells packing and shipping supplies and offers a wide array of FedEx shipping services. Many stores even have wireless Internet service and videoconferencing, and all locations have computer stations and CD reproduction services.

  • 11/8/2008 Provided by Citysearch

Additional information

  • Payments:

    American Express, Visa, Master Card, Discover
  • Neighborhoods:

    University of California, Irvine

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