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Faultline Brewing Co - Sunnyvale, CA - Reviews page 1 - Judysbook

Faultline Brewing Co

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1235 Oakmead Pkwy
Sunnyvale, CA 94085
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(408) 736-2739
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Faultline Brewing Co - Sunnyvale, CA

Reviews

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Best

This place has the best beer selection.

Worst

This review is for customer service. 1 star is over rated!!! I had made a reservation for a party of 8, and called in to ask for individual tabs for all my guests. Manager Jose...

Poor customer Service with overpriced mediocre menu 9/27/2011

This review is for customer service. 1 star is over rated!!! I had made a reservation for a party of 8, and called in to ask for individual tabs for all my guests. Manager Jose said that's not their policy, but would make an exception provided that we understand that this may delay the service. I said that's a not a problem. On the day of the party, I called back to confirm reservation and the requested individual tabs, I was told by the ""hostess"" that I need to speak to the manager again, since no notation was noted on the reservation. I asked if the hostess could check everything with her manager for me. She replied that she is only the hostess and is busy, and I would need to ask the manager on duty that day myself. ( A hostess whose job does not include customer service!!) Manager comes on the phone and told me that she can't do individual tabs even tho this has been arranged with another manager. Since that manager is not on duty that day and she is, she gets to have the final say. Her reason is that one tab for table of 8 would make her job easier!!! Duh!!!!! Where is the customer service in all this??????? The only reason I chose this restaurant is the location!!! For an overpriced mediocre menu, with ""zero"" understanding in reaching out with service customers.....I wish them luck!! Go somewhere else if you have the choice....plenty of great restaurants who value your business in the bay are!!! more

The beer is great 12/20/2010

Great beer and not a bad bar in all.... Rusty Scupper was more entertaining and less ""spoiled clientele."" The service is good, though over worked, nd the food is average. All in all worth a stop after work. more

Simple Food - Delicious Beer 10/15/2010

This place has the best beer selection. more
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Menu for Faultline Brewing Co




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Editorial

  • The Scene
    The soaring post-and-beam architecture is left over from its days as the Rusty Scupper, but Faultline is certainly squarely in the brewpub idiom. It's loud, sprawling and...

  • 8/2/2005 Provided by Citysearch

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