The stone has come loose in the setting on my engagement ring and I was dreading bringing it in to be fixed because most jewelry stores have to send repairs out. I was expecting that it was going to take at least a week to get it back. I've worked in retail and have had so many paranoid customers that I was getting paranoid myself - I was thinking I was going to have to examine every minute detail to make sure I got the same stone back.
Someone at one of the jewelry store recommended Fast Fix and even gave us a coupon for them. It took them about 90 minutes to get it back together again, and they were busy that day. It came back in perfect shape, cleaned and polished. If I had really felt like it I could have stood there and watched them working on it, but in the end I decided it wasn't necessary. The store is open so you can see exactly what is going on.
The price was higher than what we had been quoted elsewhere, but the added expense was worth it to get my ring back the same day.