Our Mission — Family Service of Greater New Orleans strengthens the emotional health and fosters the self-sufficiency of families and individuals. Family Service of Greater New Orleans is a non-profit organization dedicated to providing counseling and community education to families in need. Since its founding in 1896, Family Service has equipped children, families and individuals throughout the metropolitan area with the skills they need to overcome trauma and adversity. With our sliding fee scale and ongoing community support, clients from every income level may benefit from our services.. General Counseling