If I could detract stars I would take away -1000000. I am 7-1/2 months pregnant, so my hormones are a bit more touchy than normal, but regardless, bad service is just bad service. I called yesterday and left a message to request an appt. for an eyebrow waxing. I never heard back from anyone so I decided this morning since I would be passing by, I would take advantage of the ""WALK IN WELCOME"" policy that was listed on the website.
I waited a few minutes before the woman, who apparently was the owner, emerged from upstairs with a client. She asked me what I wanted so I said, ""Your website said you accept walkins, I was wondering if I could get an eyebrow waxing done."" She huffed and mumbled something about walkins as though it wasn't clearly stated on the website and then bitched at me, ""Well I dont have any time for you today"" even though there was no one even in the waiting area. Since she was making such a big deal about the walk-in I told her that I had called yesterday to try to make an appt but had never heard back to which she asked my name and then proceeded to yell at me, "" I DID call you!!! Maybe YOUR PHONE didnt get it but I called, Im the OWNER why would I LIE?!!!"" I was so disgusted by the total lack of respect this woman who should be service oriented, its her BUSINESS, was giving me. I told her, well I didnt get anything and I certainly wouldn't just walk in if you had actually called me. She then proceeded to continue berating me as I made my way to the door and slammed it behind me. I will NEVER EVER consider going to this place, and I already sent messages to all of my girlfriends about what happened so they will not use this establishment either. What a shame. You would think with such a down economy service with a smile would be a must. All the woman had to do was be polite and I would have just scheduled an appt for a better time. Instead she screamed and huffed at me and neither I nor anyone I know will ever give her our business in the future.
Cons: The owner was a completely rude b*tch to me.