TV shows like ""Yes, to the Dress,"" ""Bridzilla,"" and ""David Tutera Weddings"" feature some of the worst conditions in the wedding industry. I am an ?independent? seamstress and I have been working with bridal parties and prom goers for 30 years. 2-3% of the time something goes wrong in the process. 97% of my customers are very happy. But, the unhappy customers are the ones that make the most noise on the Internet..... Always look for the store owner's side of the story. Read all of the reviews and call me for a consultation before you make a decision about my expertise. I can give you hundreds of references from satisfied customers. And, I can give you information on the customers that have had a problem with my business. If you search the Internet you will find a few bridezillas that have written negative paragraghs about me. Probably, like you, I have an off day now and then.
I will share a story about a recent tragedy with an unhappy bride. The ?SIZE 2"" bride from Russia bought a wedding gown in a ?SIZE 12"" at a consignment shop in Ardmore. The gown weighed 20# and had an ?extra? long train pulling the gown down. The bride was stick-thin with very small breasts so there was nothing to hold the heavy strapless gown up. As I tightened the seams, she became more uncomfortable. But, I got all of the blame for the mishap. The bride should never have bought the ""SIZE 12"" gown. Also, the consignment shop should not have sold her a gown that large. The sales staff should have steered the bride to an appropriate size. Cutting a gown down 5 sizes is next to impossible for a reasonable price. I had quoted $350 and the alteration cost should have been $500. Buying a gown a size or two larger is reasonable unless your bust, waist, or hip measurement is extremely large. Gowns can usually be sized down but it is really tricky to expand them up. At times material from the train can be used to expand a gown if all else fails.
The clothing industry is not an exact science. Look at a dozen of your friends and there will be a dozen different body types. One of my customers weighs 220# but only wears a ""B"" cup bra. Now you figure that one out about how clothing is ever going to fit her properly. The sales people that are selling wedding and formal gowns should be better educated about what alterations can be done. There are some body types that only an expert like me has the skill to make the proper alterations. I tell my customers: ?Buy cheap shoes, do your own hair, but ?don?t go CHEAP on the alterations.? And, stay away from the dry cleaners for gown alterations. ?A DRY CLEANER DOES NOT HAVE THE SKILL LEVEL TO ALTER WEDDING AND PROM GOWNS.?
The highest quality that I find in the people that I have do work for me is that they are WILLING TO WORK WITH ME to get things to my liking. My plumber, handyman, and the woman that cuts my hair all bend over backwards to see that I am happy. I aim to do that with my customers. I have delivered gowns in emergencies, worked late into the night to finish an alteration, and I have spent extra hours, without pay, to make a customer happy. But, no matter how good I am with my people skills and sewing expertise, 2-3% of the time someone is unhappy with me. I am here to please the masses not the asses. I would say 97% positive to 3% negative odds are as close as I can get to a perfect score.